Lead Operational Risk Officer

• Develop, implement, and monitor risk-based programs to identify, assess, and mitigate any operational risk that arises from inadequate or failed internal processes, people, systems, or external events
• maintain a balance between risk mitigation and operational efficiency
• evaluate the adequacy and effectiveness of policies, procedures, processes, systems, and internal controls
• analyze extremely complex business and system changes to determine impact, identify operational risk issues and participate in the development of risk ratings
• provide operational risk expertise and consulting to complex business units for initiatives with high risk, generally spanning multiple business lines
• design and develop the most complex testing strategies, methodologies and analyses
• consult with the business to develop corrective action plans and effectively manage change
• identify training opportunities
• design and coordinate the development of training materials and coordinate or deliver training
• report findings and develop business cases to influence executive management, management committee member or head of business on the need for controls to mitigate risk
• collaborate and consult with peers, colleagues, and managers to resolve issues and achieve goals
• lead project or virtual teams and mentor less experienced staff

5+ years of Operational Risk experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

• Prior audit and/or business control management experience
• experience in Risk and Control Self-Assessment (RCSA) - deep understanding of service model, process models, risks and controls
• strong Operational Risk background, including understanding of related policies and International and legal entity implications
• strong working knowledge of Operational Risk types (L2)
• awareness of applicable major compliance requirements and attributes
• established analytical skills and the ability to incorporate results into management level reporting
• ability to identify and evaluate trends, isolate root cause, recommend effective solutions and present to multiple levels of management
• experience developing partnerships and collaborating with other businesses and functional areas
• strategic thinking skills
• proven ability to proactively manage and resolve conflict and effectively defend decisions with objective rationale
• advanced Microsoft Office (Word, Excel, Outlook, and PowerPoint) skills
• excellent verbal, written, and interpersonal communication skills

• Health benefits
• 401(k) Plan
• paid time off
• disability benefits
• life insurance, critical illness insurance, and accident insurance
• parental leave
• critical caregiving leave
• discounts and savings
• commuter benefits
• tuition reimbursement
• scholarships for dependent children
• adoption reimbursement