Lead Operational Risk Officer

• Develop, implement, and monitor risk-based programs to identify, assess, and mitigate any operational risk that arises from inadequate or failed internal processes, people, systems, or external events
• Maintain a balance between risk mitigation and operational efficiency
• Evaluate the adequacy and effectiveness of policies, procedures, processes, systems, and internal controls
• Analyze extremely complex business and system changes to determine impact, identify operational risk issues and participate in the development of risk ratings
• Provide operational risk expertise and consulting to complex business units for initiatives with high risk, generally spanning multiple business lines
• Design and develop the most complex testing strategies, methodologies and analyses
• Consult with the business to develop corrective action plans and effectively manage change
• Identify training opportunities
• Design and coordinate the development of training materials and coordinate or deliver training
• Report findings and develop business cases to influence executive management, management committee member or head of business on the need for controls to mitigate risk
• Collaborate and consult with peers, colleagues, and managers to resolve issues and achieve goals
• Lead project or virtual teams and mentor less experienced staff

• 5+ years of Operational Risk experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
• University degree in Business or related discipline
• 10+ years of overall experience
• 5+ years of experience in risk management or front line controls function
• Advanced Microsoft Office skills
• Excellent verbal, written, and interpersonal communication skills
• Strong analytical skills with high attention to detail and accuracy
• Ability to articulate complex concepts in a clear manner
• Meaningful knowledge across Enterprise Risk Management framework, including: risk identification, risk appetite and strategy, risk-related decisions, processes and controls, risk analytics and governance
• Deep technical understanding of specific business operations processes, products and customer interactions and where they manifest risk
• Strong interpersonal, influencing, and communications skills with an ability to interact effectively with stakeholders at all levels
• Proven skills to drive alignment across stakeholder groups to develop and deliver repeatable end to end risk management solutions
• Industry certification such as CIA/ CFSA/ CFA/ CISA/ CRISC/ FRM would be an advantage
• Ability to work in a dynamic environment, and adjust to changing priorities
• Flexible to work across different time zones as per business requirements
• Highly proactive, able to work both independently and within a collaborative team-oriented environment using sound judgment in decision-making
• Demonstrated ability to work effectively with virtual and/or geographically dispersed teams

Industry certification such as CIA/ CFSA/ CFA/ CISA/ CRISC/ FRM would be an advantage