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This position leads operations and maintenance activities for critical building systems, managing a high-performing engineering team to ensure maximum infrastructure availability and client satisfaction. The role combines hands-on technical expertise with leadership responsibilities, overseeing both preventive and corrective maintenance programs while maintaining compliance with regulatory requirements and safety standards.
Job Responsibility:
Lead operations and maintenance on assigned shift, monitoring performance and directing service requests with minimal disruption to building operations
Operate and monitor critical system equipment including HVAC, UPS systems, generators, chillers, and building management systems
Provide technical training and support to shift engineers and maintenance technicians while fostering team development
Implement and oversee preventative maintenance programs, including scheduling, task delegation, and parts ordering
Process work orders for preventative and corrective maintenance, consulting with staff to identify materials and complete documentation
Respond immediately to operational emergencies and system failures, providing real-time technical guidance and problem resolution
Conduct regular facility inspections to assess effectiveness of operations, maintenance programs, and personnel performance
Develop annual maintenance plans and capital improvement strategies for infrastructure upgrades and equipment replacements
Ensure regulatory compliance with Federal, State, and Local laws while maintaining up-to-date building documentation and drawings
Requirements:
Extensive experience with critical building systems including mechanical, electrical, fire safety, and building management systems
Strong background in raised floor critical operating environments and associated best practices
Proven leadership experience managing engineering teams and coordinating with contractors
Knowledge of preventative maintenance programs and work order management systems
Understanding of regulatory compliance requirements for critical facilities
Ability to respond effectively to emergency situations and provide technical consultation
Experience with energy management and sustainability practices
Nice to have:
Participation in professional trade organizations and continuing education programs
Experience with Critical Environment Management programs
Background in construction support, commissioning, and project management
Knowledge of CFCR notification and CFIR processes
Experience implementing continuous improvement processes in operations and maintenance