Lead officer, Randstad

Randstad

Location:
Canada, Oakville

Category:
Real Estate

Contract Type:
Not provided

Salary:

55000.00 - 58000.00 CAD / Year

Save Job

Apply Position

Job Description:

Step into a rewarding career with a leading name in the title insurance, and real estate sector! We're seeking a highly organized and communicative individual to join our dynamic team in a permanent role where you'll be instrumental in delivering exceptional service to a diverse clientele, including lenders, brokers, lawyers, and banks. If you thrive in a fast-paced environment and possess a passion for providing top-tier support, this hybrid opportunity offering a competitive salary, comprehensive benefits, and ample opportunities for growth could be your next exciting venture.

Job Responsibility:

Provide exceptional customer service via portal, email, and phone, addressing escalated inquiries within specified timelines
Analyze title searches from various provinces and accurately update internal records, consistently applying underwriting guidelines
Manage complex files and situations in collaboration with Title Officers and lender representatives
Maintain current knowledge of corporate and lender policies, ensuring consistent application by Title Officers
Contribute to the development of training plans for new staff and support ongoing cross-training
Offer regular, constructive feedback to team members and assist the Manager with initiatives to boost engagement, productivity, and employee retention

Requirements:

Law clerk/legal admin program graduate (or equivalent experience)
3-4 years of mortgage-related experience
3-4 years managing real estate files independently from start to finish, including funding
Proven ability to work well under pressure, handle stress, problem-solve, prioritize, and maintain strong attention to detail in a busy setting
Intermediate MS Office/Outlook skills, good judgment regarding confidential information, and flexibility for extra hours

What we offer:

Hybrid work model (3 days in the office)
Competitive Salary: $55,000 - $58,000 annually
Medical and Dental benefits
Bonus paid out based on performance
15 days vacation and 10 personal days
Recognition programs and supportive mentorship

Additional Information:

Job Posted:
May 31, 2025

Expiration:
July 12, 2025

Employment Type:

Fulltime

Work Type:

Hybrid work

View All Jobs In This Company

Job Link Share:

Lead officer

Randstad

Location:Canada, Oakville

Category:Real Estate

Contract Type:Not provided