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Blue Yonder Logo Blue Yonder · IT - Software Development

Lead Observability Engineer

India, Hyderabad · Job Posted February 13, 2026
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Job Description

Lead Observability Engineer role focusing on the Elastic Observability Platform, ensuring end-to-end visibility for infrastructure, cloud services, networks, and business-critical applications. The role involves strategic leadership, platform ownership, and technical expertise across hybrid environments.

Job Responsibility

  • Receives work assignments through the ticketing system or from senior leadership
  • Provides Tier-4 engineering expertise, platform ownership, and technical leadership for all observability capabilities across hybrid cloud, on-premises, and SaaS environments
  • Leads the design, architecture, and maturity of the enterprise observability ecosystem with a primary focus on the Elastic Observability Platform
  • Drives the enterprise strategy for logging, metrics, traces, synthetics, and alerting—including governance, standardization, and performance optimization
  • Partners closely with Cloud, Infrastructure, Security, Enterprise Applications, and SRE leadership to define observability frameworks
  • Ensures observability platforms meet enterprise requirements for security, performance, availability, compliance, and scalability
  • Oversees monitoring implementations for key SaaS applications including Workday, Salesforce, ServiceNow, and Microsoft 365
  • Provides guidance, mentorship, and direction to observability engineers, SREs, and operational teams
  • Acts as a strategic advisor during major incidents by providing real-time diagnostics, correlation insights, and driving RCA improvements
  • Required to provide on-call support during off-hours on weekdays, weekends, and holidays on a rotating basis
  • Own and lead the architecture and roadmap for the Elastic Observability platform across the enterprise
  • Define and enforce governance standards for logs, metrics, traces, data retention, and alerting quality
  • Lead platform scaling initiatives—including cluster sizing, performance tuning, ILM tiering, and cost optimization
  • Architect, deploy, and maintain advanced Elastic Observability solutions across hybrid environments
  • Design executive-grade dashboards, correlation views, analytics boards, anomaly detection, and ML-based detections
  • Optimize ingestion pipelines, index structures, data flow, and search/query performance at scale
  • Integrate Elastic Observability with Azure, VMware, Kubernetes, network platforms, ServiceNow, and API sources
  • Define and lead enterprise monitoring standards across logs, metrics, traces, and synthetics
  • Drive cloud and on-prem monitoring maturity by improving instrumentation, coverage, and telemetry consistency
  • Establish alert engineering frameworks that reduce noise and improve detection fidelity
  • Lead design of synthetic transactions, user-experience monitoring, and availability baselines for SaaS apps
  • Ensure proactive monitoring of Workday, Salesforce, ServiceNow, and Microsoft 365 integrations
  • Serve as the observability lead during P1/P0 incidents by delivering real-time visibility and correlation insights
  • Drive MTTR/MTTD improvements through enhanced observability patterns and RCA alignment
  • Build and maintain operational runbooks, dashboards, and standard operating procedures
  • Work with engineering, Cloud, Infrastructure, Applications, and Security leadership to improve observability adoption
  • Act as the senior technical advisor in major IT projects, shaping observability-by-design principles
  • Mentor and guide observability engineers, analysts, and SRE teams to uplift operational capabilities
  • Ensure all monitoring pipelines follow enterprise security, compliance, retention, and logging policies
  • Validate that new systems adhere to observability onboarding requirements and telemetry standards
  • empowering partner IT teams, such as Infrastructure and Apps, to self-service by creating their own monitors, all within the unified guidance and framework established by Observability

Requirements

  • Bachelor’s degree in Computer Science, Engineering, MIS, or equivalent experience
  • 7–10+ years of experience in observability engineering, SRE, monitoring platform ownership, or infrastructure operations
  • Deep, hands-on expertise with Elastic Stack (Elasticsearch, Kibana, Logstash, Beats/Elastic Agent, APM)
  • Strong architectural knowledge of cloud (Azure/AWS) and hybrid observability patterns
  • Experience leading observability for infrastructure, cloud platforms, network systems, Kubernetes, and Microsoft 365
  • Proven experience designing monitoring for SaaS platforms (Workday, Salesforce, ServiceNow)
  • Advanced scripting/automation experience (Python, PowerShell, Bash)
  • Strong knowledge of API integrations, data pipelines, and log-flow engineering
  • Experience leading incident diagnostics and delivering visibility for RCA and operational improvement
  • Strong analytical, architectural, and troubleshooting skills with a platform-owner mindset
  • Demonstrated ability to influence cross-functional teams and drive enterprise observability adoption
  • Knowledge of ITIL processes, SRE principles, and operational governance
  • Excellent communication, leadership, and stakeholder-management skills

Nice to have

  • Familiarity with Grafana, Prometheus, Splunk, AppDynamics, Dynatrace
  • Knowledge of Terraform, Ansible, Kubernetes, and infrastructure-as-code tools
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