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Wells Fargo is seeking Lead Network Engineer for DDI Team. DDI team is focused on providing engineering design, implementation and second level support of core network services throughout the corporate network. These core network services include the Domain Name System (DNS), Dynamic Host Configuration Protocol (DHCP) service, and Network Time Protocol (NTP) service.
Job Responsibility:
Work closely with other engineers, leads, and other lines of business to provide holistic DNS, DHCP, NTP, IP Address Management, and Domain Management administration and operations support for our business
Work closely with management/Leads in identifying, planning, designing, and managing the execution of internal projects and service improvement initiatives
Responsible for the welfare and development of the DDI services for the Bank within the established Service Level Objectives
Provide technical expertise of various Network technologies including but not limited to DNS, DHCP, IP address Management, Load Balancing and Network Security products
Consults with technical groups, users and/or vendors to identify and influence functional specifications and business/technical requirements
Proposes and creates conceptual network design/hardware reconfiguration and implementation methods
Design, document, test, maintain, and provide issue resolution recommendations for highly complex DDI and NTP solutions
Plans and oversees network studies and traffic analyses. Oversees forecasts of network traffic and capacity
Design work is creative, unique, sophisticated and complex
Understands and ensures compliance and risk management requirements for supported area are met
Need to be capable of creating technical/engineering/business logic documentation and collaborate with automation teams to develop the features
Responsible for investigating, troubleshooting, and resolving complex and high impacting incidents primarily on the DNS, DHCP and IP address management solutions and infrastructure used at Bank
Provide periodic 24/7 on-call support rotation and some work will be required to be done during off hours if essential
Requirements:
5+ years of Network Engineering experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
Extensive experience in DNS (Domain Name Services), DHCP (Dynamic Host Configuration Protocol) & IPAM (IP Address Management) Systems, with ample experience on DNS software (BIND, Microsoft DNS) and DHCP software (ISC), Anycast & NTP Services on large enterprise environments
Ample experience with IP Address Management (IPv4 & IPv6)
At least 5+ years of experience managing and supporting a top-tier DDI product such as Bluecat on large enterprise network environments
The candidate must possess in-depth technical knowledge of the competitive vendor landscape and be adept at translating complex technology terms for executive levels and internal customers. Additionally, must actively apply their broad knowledge across network and security disciplines and possess a comprehensive network vision
Advanced network troubleshooting skills and extensive knowledge of network protocols and technologies such as Ethernet, TCP/IP, UDP, Manual/Static/Dynamic DHCP, DNS, BIND, DNS, etc.
Experience with network management and monitoring tools (Syslog, Grafana, Broadcom, Splunk)
Demonstrates excellent oral and written communication with the ability to communicate at all organizational levels clearly and effectively
Expertise in global service delivery in Technology Infrastructure Engineering & Operations domain
Advance DDI skill and experience in US Banking organizations
Knowledge in one or more scripting languages (Perl, Python). Understanding of REST APIs used by the enterprise
Experience in using JIRA, GitHub and Confluence
Good knowledge of Agile methodologies and Kanban principles
Must be organized and have rigorous attention to detail
Good negotiation, conflict resolution and decision-making skills
Industry certification like DDIP or any core DDI certification
Bachelor’s and/or master’s degree in engineering/technology disciplines