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Accountable for the design, ownership, and continuous improvement of KFC UK&I’s network solutions, ensuring secure, resilient, and high-performing connectivity across 1,000+ restaurants and corporate environments. Responsible for leading the network engineering team, mentoring two network engineers, and managing the delivery and lifecycle of network technology and services. Vendor collaboration is a key part of this role as KFC have partnered with various organisations to assist with the day-to-day operation.
Job Responsibility:
Accountable for the design, ownership, and continuous improvement of KFC UK&I’s network solutions, ensuring secure, resilient, and high-performing connectivity across 1,000+ restaurants and corporate environments
Responsible for leading the network engineering team, mentoring two network engineers, and managing the delivery and lifecycle of network technology and services
Owner of network architecture and design, accountable for developing and maintaining scalable, secure, resilient, and innovative solutions that align with business and security requirements
Responsible for evaluating emerging technologies, driving adoption of best practices, and ensuring all network solutions are future-proof and cost-effective
Lead, mentor, and develop a team of network engineers, managing their workload, performance, and professional growth
Allocate tasks, set priorities, and ensure the team delivers high-quality support and project outcomes within agreed SLAs
Accountable for the operational integrity of WAN, LAN, Wi-Fi, and cloud-based network services
Oversee incident response, troubleshooting, and root cause analysis for complex network issues, ensuring timely resolution and minimal business impact
Owner of network device configuration management, backup, and disaster recovery processes
Responsible for enforcing network security baselines, compliance with internal policies, and external standards (e.g., ISO 27001, NIST CSF)
Collaborate with the Security team on vulnerability management, incident response, and audit readiness
Act as the primary technical authority with network service providers and hardware vendors, accountable for SLA adherence, capacity planning, and service improvement
Coordinate change windows, communications, and post-change validation with business and IT stakeholders
Owner of network documentation, including diagrams, inventories, runbooks, and change records
Contribute to architecture standards, design reviews, and continuous improvement initiatives
Participate in an on-call rota for major incidents and perform occasional travel to sites and data centers
Requirements:
Bachelor’s degree in Computer Science, Information Security, or related field (or equivalent practical experience)
Significant knowledge of cloud networking principles including the design and configuration of services (Azure/AWS), including Express Routes, vNets, NGS’s, routing tables, and security appliances
Expert understanding of network protocols and infrastructure such as TCP/IP, DNS, DHCP, 802.1x, SD-WAN, PKI, Radius, QoS, IP addressing and subnetting
Substantial understanding and experience of policy & object configuration, IPS/IDS, web filtering, application control, SSL inspection, VPN’s, IPsec tunnels, HA clusters, segmentation, and NAT
Proven ability to implement, and maintain robust network security measures for infrastructure, users, and devices
Skilled in configuring security policies, logging and monitoring, and integrating advanced solutions such as IDS/IPS, NAC, and network segmentation
Proficient with SNMP, syslog, SIEM, and network automation, capacity planning and monitoring tools including introducing such tooling
Deep understanding of common networking attack vectors and defense-in-depth strategies
Board understanding of risk assessment methodologies, control frameworks (ISO 27001, NIST CSF, CIS Controls)