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Lead .Net Support Engineer

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Comcast Advertising

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Location:
United States

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Category:
IT - Software Development

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Contract Type:
Not provided

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Salary:

98678.80 - 231278.44 USD / Year
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Job Description:

Join a fast-paced and exciting Tier 3 Production Support team working in the advanced advertising industry; providing in-depth, full stack, solutions that support the cutting-edge applications that powers Comcast Advertising. Successful candidate Senior Engineer position will be a self-motivated individual with a passion for problem-solving, innovating, high standards, and a pro-active mindset.

Job Responsibility:

  • Take responsibility for customer satisfaction and problem resolution
  • Respond promptly, professional, and completely to support requests
  • Provide technical subject matter expertise and mentoring to junior Tier 3 engineers
  • Lead Tier 3 engagement in the support of major platform/system releases
  • Lead Tier 3 collaborations with partner support Tiers, Development and cross-functional teams
  • Perform full stack troubleshooting, root cause analysis, and resolution of medium to complex problems
  • Understand our Operating Principles
  • make them the guidelines for how you do your job
  • Own the customer experience
  • Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services
  • Win as a team
  • Be an active part of the Net Promoter System
  • Drive results and growth
  • Support a culture of inclusion in how you work and lead
  • Do what's right for each other, our customers, investors and our communities

Requirements:

  • 10+ Years of software development experience with .Net applications and API microservices
  • Experience with SQL, Azure, Salesforce, and Mulesoft
  • Experience being a lead or leading a team
  • Bachelor's Degree (preferred) or combination of coursework and experience
  • 7-10 Years Relevant Work Experience
  • Proven in-depth knowledge and experience in one or more technical stacks (Azure / AWS cloud platforms, .Net Core, Angular, Java, Python, API’s, Salesforce, etc.)
  • Proven in-depth knowledge and experience working in a full stack environment
  • Positive attitude and excellent interpersonal skills and multitasking abilities
  • Thrive in a collaborative, high-quality, and fluid environment
  • Provide clear, concise, and thorough documentation
  • Consistent exercise of independent judgement and discretion in matters of significance
  • Regular, consistent and punctual attendance
  • Must be able to work nights and weekends, variable schedule(s) and overtime as necessary
What we offer:
  • Paid Time off
  • Physical Wellbeing benefits
  • Financial Wellbeing benefits
  • Emotional Wellbeing benefits
  • Life Events + Family Support benefits
  • Commission or Bonus eligibility
  • Best-in-class Benefits

Additional Information:

Job Posted:
March 05, 2026

Employment Type:
Fulltime
Work Type:
Remote work
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