Lead Medical Secretary Job at Office Angels (Roehampton)

Senior Front of House Receptionist

Senior Front of House Receptionist position at a private healthcare clinic in Lo...

Location

United Kingdom , London

Salary:

32000.00 - 35000.00 GBP / Year

Office Angels

Expiration Date

Until further notice

Requirements

Significant experience as a Senior Receptionist or in a similar front-of-house position, ideally in healthcare or a professional services setting
Strong organizational and problem-solving skills with a keen ability to take ownership of tasks
Excellent communication skills to handle sensitive situations with professionalism and care
Proficiency in IT systems, including G-Suite (Docs, Sheets, Gmail, Calendar) and ideally patient record systems (e.g., Carebit)
A friendly, professional manner with a commitment to delivering excellent patient care and confidentiality

Job Responsibility

Lead with excellence by taking ownership of the reception area and ensuring it is professional and welcoming
Manage patient arrivals and waiting areas, maintaining a positive and calm atmosphere
Serve as the first point of escalation for any reception or patient issues
Coordinate daily schedules and communicate proactively with clinicians and administrative team
Warmly welcome patients, visitors, and clinicians
Provide information and assistance to patients while maintaining confidentiality
Support billing processes and handle payments
Manage phone calls and inboxes, ensuring timely responses
Assist with diary management and correspondence for clinicians
Maintain clinical documentation and manage repeat prescription requests

Fulltime

Medical Secretary

Invicta Health is recruiting for a Medical Secretary to join the friendly team a...

Location

United Kingdom , Dover

Salary:

12.71 - 13.02 GBP / Hour

Invicta Health CIC

Expiration Date

Until further notice

Requirements

Able to communicate effectively and collaboratively across varied disciplines
Able to work in a well-organised and professional manner, maintaining concentration and accuracy
Able to manage conflicting priorities
Good telephone manner
Good level of education including competent levels of numeracy and literacy
Understand the importance of maintaining patient and data confidentiality
Able to use judgement and experience in helping to determine the relevant urgency of requests for information received from patients and other external organisations
Experience of setting up and maintaining effective administrative filling systems
Experience of work involving regular and accurate data inputting
Willingness to learn and adapt to change

Job Responsibility

Accurately code information, following coding protocol and using industry recognised codes
Examine records and documentation for missing information and coding errors, using medical knowledge to correct mistakes found in a timely manner
Identify and highlight any read coding problems to the GP and/or Practice Manager
Support the clinical team to ensure all targets are met and data is processed safely and accurately
Use the E-referral system (ERS) to action, monitor and track appointments, bookings, and admissions of patients to hospital and send out relevant documentation to the patient
Work to successfully action ERS tasks relating to any changes made to referrals and effectively manage rejected referrals
Monitor DOCMAN workflow and complete all secretarial tasks that originate from DOCMAN and EMIS
Troubleshoot any DOCMAN issues and add/remove users where necessary
Maintain an accurate and up to date library of template forms on DOCMAN and EMIS and ensure all clinical staff have access
Raise invoices to patients for GP letters, reports, Insurance companies and any other service as necessary. Handle cheques and cash received from patients, liaising with finance as appropriate

What we offer

NHS Pension
Learning and Development opportunities
Progression opportunities
Competitive annual leave entitlement
Incremental pay progression
Flexible working
Approved blue light card provider
Salary Sacrifice Schemes
Car Lease Scheme
Employee Assistance Programme

Parttime

Bookings Team Lead

We are looking for an experienced and motivated Bookings Team Lead to effectivel...

Location

United Kingdom , Maidstone

Salary:

30000.00 - 32000.00 GBP / Year

KIMS Hospital

Expiration Date

Until further notice

Requirements

Previous experience managing a team within an administrative or customer service setting
Understanding of quality management systems and customer care
Excellent organisational and time-management abilities
Ability to work under pressure and to deadlines
IT literate with good working knowledge of relevant systems

Job Responsibility

Lead and support the Bookings Team to deliver an excellent patient experience
Ensure timely management of bookings, referrals and email communications in line with KPIs
Monitor call volumes and staffing levels to meet business needs and service standards
Support business growth by overseeing waitlists and patient pathways
Develop and improve processes and SOPs, making best use of IT systems
Act as first point of escalation for service issues and patient concerns
Build strong relationships with consultants, GPs and medical secretaries
Set and monitor departmental KPIs with the Head of Customer Services
Create and maintain audit frameworks for key processes
Lead regular 1:1s, appraisals and team meetings

What we offer

Competitive Salary
33 Days annual leave plus extra time off for your birthday
Free secure staff parking
Pension scheme
Private health insurance
Life assurance
Up to 40% off some of KIMS services
Employee Assistance Platform
Retail discounts and cashback
Discounted gym membership

Fulltime

Business Excellence Manager

The Business Excellence Manager plays a critical role in supporting the complian...

Location

China , Shanghai; Beijing

Salary:

Not provided

Amgen

Expiration Date

Until further notice

Requirements

Bachelor’s degree or above
8+ years of experience in pharmaceutical business operations, project management, or risk management
Familiarity with HCP/HCO-related programs and sponsorships
Strong compliance mindset and experience in risk mitigation
Proficiency in Microsoft Office (Word, Excel, PowerPoint)
Experience in process improvement and digitalization

Job Responsibility

Oversight of key commercial activities, with focus on Third-Party Programs
Partnering with cross-functions to ensure global and local policy smoothly landed into execution, meanwhile keep optimizing the effectiveness of policy & procedure
Provide operational guidance to Responsible Amgen Employees (RAEs) through activity planning, in-progress checks, onsite monitoring, and retrospective data analysis
Conduct in-field observations and real-time support for prioritized program types, ensure preventive risk management and contribute to business effectiveness through closing monitoring and communicating
Acting as business partners to dedicated business unions, foster business excellence & compliance culture through continuous training/communication
Coordinate with relevant functions to address execution deviations and escalate to the Leadership Team (LT) when necessary
Lead or support communications with Medical Associations and ensure timely documentation collection
Prepare and assess third-party program submissions for FRC review, advising on program value and compliance
Serve as Secretary for the Amgen China FRC, ensuring disciplined meeting operations and accurate documentation
Conduct periodic program reviews and field visits

New

HR Administrator

We are seeking a proactive and detail-oriented HR Administrator to join our clie...

Location

Australia , Rydalmere

Salary:

80000.00 AUD / Year

Randstad

Expiration Date

March 30, 2026

Requirements

A minimum of 2 years in an administration or secretarial role
Advanced Microsoft Office skills (Word, Excel, Outlook, Teams)
Experience with Canva and Articulate (or a willingness to learn) is highly valued
Superior time management skills
Excellent interpersonal skills with the ability to work effectively both independently and as part of a collaborative team
A self-motivated approach with the drive to look for process improvements and contributing to the HR Plan

Job Responsibility

Draft variation letters, probation confirmations, and training agreements
Manage the new starter process, including issuing packs and organising office logistics
Maintain our HRIS platforms - this includes loading PDs, recording training, and extracting monthly stats for business updates
Coordinate the quarterly company newsletter with external media partners
Create engaging posters and emails using Canva and manage the HR inbox
Assist the Talent Acquisition Partner with interview bookings, pre-employment medicals, and psychometric testing requests
Code HR invoices and credit card transactions via SAP Concur
Update organisational charts and manage Active Directory changes with IT
Take the lead in organising the Sydney Christmas Party, monthly business updates, and various wellbeing events

New

Healthcare Assistant & Lead Healthcare Assistant

Are you passionate about supporting older people and making a meaningful differe...

Location

Ireland , Cork

Salary:

Not provided

360 Resourcing Solutions

Expiration Date

Until further notice

Requirements

Experience in elderly care is desirable but not essential (training may be provided)
QQI Level 5 in Healthcare Support or equivalent is an advantage
A caring, patient and respectful approach to supporting older people
Ability to work flexible shifts including days, nights, and weekends
Strong commitment to resident safety, dignity and wellbeing
Applicants must have legal entitlement to work in Ireland

Job Responsibility

Deliver person-centred care to residents with dignity and respect
Support residents with activities of daily living where required
Encourage independence and social engagement
Maintain a clean, safe and comfortable living environment
Build positive relationships with residents, families, and colleagues
Follow all health, safety and safeguarding procedures
Assist with compliance processes, inspections, and quality standards
Lead Healthcare Assistants will also assist in guiding care teams, supporting best practice, and helping maintain high standards of care delivery

What we offer

Flexible working hours to support work–life balance
Local employment opportunities within the Douglas, Cork area
Competitive rates of pay in line with experience and role
Supportive team environment with ongoing training and development
Employee wellbeing initiatives
Uniform provided
Free on-site parking
Meals provided while on duty

New

Bakery Team Member

Join us to "Change Hospitality For Good". Here at the Cornish Bakery, we want to...

Location

United Kingdom , Falmouth

Salary:

8.05 - 12.80 GBP / Hour

360 Resourcing Solutions

Expiration Date

Until further notice

Requirements

Eligible to live and work in the UK

Job Responsibility

Make the World’s Best Coffee
Deliver Outstanding Customer Service
Prepare Award Winning Food
Maintain High standards within the Bakery
Be part of a Team who strive to Aim Higher at all times

What we offer

50% discount on food and drink
Pasty Perks – bespoke reward system offering discounts and savings on favourite brands
Financial well-being benefit through Stream – save directly from wages into a high interest savings account or access wages before pay-day
Employer funded health and wellbeing services with access to a 24/7 GP line, Employee Assistance Program and discounted gym memberships
Paid birthday day off
Member of the shareholder fund (service dependent)
Team social events with in-bakery incentives
Up to 28 days of holiday (including bank holidays), pro rata if necessary

New

Housekeeping Assistant

In Glasgow's prestigious West End, Kelvinside Manor provides luxurious accommoda...

Location

United Kingdom , Glasgow

Salary:

12.27 GBP / Hour

360 Resourcing Solutions

Expiration Date

Until further notice

Requirements

Experience from a housekeeping or domestic cleaning role
Basic understanding of infection control, COSHH, and compliance standards
Ability to follow instructions and cleaning schedules
Ability to report issues
Ability to work well with others in a professional and courteous manner
Pride in your work, attention to detail, time management, and respectful communication
Ability to work well as part of a team or on your own
Demonstrating a kind and caring nature to all within the care home
Satisfactory references
Disclosure Scotland Scheme Membership (PVG)

Job Responsibility

Maintaining the highest levels of cleanliness in public areas and bedrooms within the home
Responsible for the wash, dry, iron and put away of laundry
Ensuring that our residents' care home facilities, public areas and rooms are maintained to the highest cleaning standards
Replenish and maintain supplies in both resident rooms and common areas
Communicate effectively with residents and colleagues to address needs and concerns

What we offer

Competitive benefits
Overtime rates
Flexible working hours considered

Parttime

Lead Medical Secretary

Office Angels

Location:
United Kingdom , Roehampton

Category:
Health and Beauty

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:
September 16, 2025

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Location:United Kingdom , Roehampton

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Contract Type:Not provided

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Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:September 16, 2025

Looking for more opportunities? Search for other job offers that match your skills and interests.

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Job Posted:
September 16, 2025