Lead Medical Billing Operations Coordinator Job at Robert Half (Long Beach)

Medical Billing Support Services Associate

The Medical Billing Support Services Associate I coordinate and performs all asp...

Location

United States , Los Angeles

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Understand the practice billing and collection system and process requirements for the automated and manual cash posting, batch balancing and reconciliation of cash receipts in the insurance billing process
Researches and analyzes un-posted cash on hand and unapplied cash to ensure timely posting and resolution
Investigate unapplied cash receipts and resolve or escalate in a timely manner to lead or supervisor
Reverses balance to credit or debit if charges were improperly billed
Contacts insurance carriers as necessary to determine correct payment application
Reviews correspondences related to refunds and or recoupments. Takes the necessary actions such as issuing a refund request or sending a dispute/appeal to the payer
Responsible for evaluating credit balances and ensuring that refunds are issued to the appropriate payer in a timely and accurate manner
Work with Finance and other Revenue Cycle Departments to optimize the cash posting, balancing and reconciliation process
Communicates issues related to payment posting and refunds from payers to management
Updates correct payer and resubmits claims to the payers

Job Responsibility

Coordinate and performs all aspects of the processing of cash receipts from automated and manual payers in accordance with training materials, scripts, and standard operating procedures
Performs a variety of duties which may include reviewing overpayments, credits and recoupments
Making phone calls and/or using payers web portals to check patient eligibility or confirming status of pending recoupments

What we offer

medical
vision
dental
life and disability insurance
401(k) plan

Supervisor Billing Operations

Supervises the assigned functional area of patient accounting operations with th...

Location

United States , Charlotte

Salary:

28.55 - 42.85 USD / Hour

Advocate Health Care

Expiration Date

Until further notice

Requirements

High School Diploma
Typically requires 3 - 5 years of experience in Healthcare Billing Experience: 3 to 5 years of experience in patient accounts, medical billing or collections within a healthcare setting and with billing procedures for various types of payers, including private insurance, Medicare, Medicaid and self-pay patients
Supervisory Experience: 3 to 5 years’ experience of supervisory experience in a billing or accounts receivable department with a proven ability to manage a team including training, mentoring, and performance management
Experience with healthcare regulations, such as HIPPA, and understanding compliance requirements in billing and collections
Hands-experience with patient billing software and electronic health records (EHR) systems
PC skills in Microsoft Word, Excel, PowerPoint, and Teams
Previous experience leading a patient accounting team
Strong oral and written communication skills to train and supervise staff and to communicate effectively and collaboratively with other department supervisors, external organizations, and top management
Ability to effectively address difficult and controversial issues
Excellent organizational, analytical, and problem-solving skills

Job Responsibility

Supervises the assigned functional area of patient accounting operations with the primary focus on ensuring timely, accurate, compliant, and efficient processing of bills to receive appropriate reimbursement or application of cash management processes to reduce accounts receivables in compliance with Generally Accepted Accounting Principles (GAAP) to ensure protection of cash assets
Responsible for operating within budget limitations and authorized staffing levels
Assesses employee training needs and coordinates with the training department to ensure appropriate development
Initiates and implements improvements to billing systems and processes, including pursuing and developing improved techniques and ensuring quality
Ensures compliance with all federal, state, and local regulations regarding billing and collections and maintains up-to-date knowledge of changes in healthcare billing regulations and implements necessary changes within the department
Functions as a liaison with providers, external departments related to the revenue cycle and insurance payors to resolve discrepancies, minimize receivables, and limit bad debt expenses
Initiates and implements improvements to billing systems, including and pursuing and developing improved collection techniques or cash applications within the confines of federal and state collection laws and third-party payer requirements with respect to health coverage and reimbursement
Conducts ongoing evaluation of department policies and procedures in order to maintain and improve department efficiency and performance
Responsible for adhering to productivity and quality standards of department and reinforcing those standards with team members
Performs human resources responsibilities for staff which includes coaching on performance, completing performance reviews and overall team member morale and engagement

What we offer

Paid Time Off programs
Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
Flexible Spending Accounts for eligible health care and dependent care expenses
Family benefits such as adoption assistance and paid parental leave
Defined contribution retirement plans with employer match and other financial wellness programs
Educational Assistance Program
Premium pay such as shift, on call, and more based on a teammate's job
Incentive pay for select positions
Opportunity for annual increases based on performance

Fulltime

Billing Lead

This contract to hire position involves overseeing billing and collections opera...

Location

United States , Sacramento

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Minimum of 3 years of experience in medical billing and collections, including supervisory roles
Expertise in handling medical denials, payer issues, and reimbursement rates
Proficiency in using billing software
Strong knowledge of Medicare billing and healthcare billing processes
Ability to process write-offs and coordinate month-end tasks effectively
Familiarity with insurance and billing websites, ensuring proper staff access and use
Excellent organizational and time-management skills to oversee multiple tasks and meet deadlines
Strong communication and leadership abilities to manage and support a diverse team

Job Responsibility

Manage and oversee all billing and collections activities across departments to ensure timely and accurate processing
Provide support and solutions for billing-related challenges, including denial trends and short-pay issues
Maintain a thorough understanding of team member responsibilities and collaborate with other departments to address billing-related concerns
Coordinate backup support for billing and collections staff during absences or high workload periods
Ensure billing software is updated with current reimbursement rates, billing codes, and regulatory requirements
Facilitate onboarding for new staff by setting up access to insurance and billing systems
Conduct performance evaluations for billing and collections team members, offering constructive feedback and development plans
Monitor adherence to standard operating procedures and recommend updates for improved accuracy and efficiency
Review and approve staff timecards on a weekly basis
Prepare and deliver required management and external billing reports, including hospice aggregate caps and cost report data

What we offer

medical, vision, dental, and life and disability insurance
eligible to enroll in our company 401(k) plan

Medical Services Coordinator I

Join Our Team and Make a Difference! Are you looking for an impactful role where...

Location

United States

Salary:

17.50 - 25.35 USD / Hour

One Call

Expiration Date

Until further notice

Requirements

2 years of post-high school education or 3+ years of experience is required
Associate or Bachelor’s degree is preferable, or the equivalent combination of education, training, and work experience
Knowledge of the company’s products, services and business operations to enable resolution of inquiries
Proficient customer service skills that build the highest levels of client satisfaction
Proficient verbal and written communication skills
Proficient level computer navigation and operation skills
Demonstrates highly proficient people skills and empathy when taking care of clients
Ability to work both independently and in a team environment
Ability to work in an environment that aligns with the company's diversity, equity, inclusion and belonging standards
Ability to work both independently and in a team environment

Job Responsibility

Serve as primary contact for coordination of medical services and patient care
Address and resolve simple to complex inquiries with clients, patients, and providers
May serve as mentor/coach to less experienced colleagues
May perform other administrative duties such as running and interpreting reports, billing responsibilities
Works independently to address routine and complex client inquiries
Effectively resolve client escalations with latitude for independent judgment
Play lead role in resolving low-moderate level escalations for best client outcomes
Use root cause analysis methods to identify and resolve the client’s underlying needs
Consistently demonstrates all of the seven qualities of exceptional care in serving clients (friendliness, empathy, empowerment, accountability, knowledge, resilience fairness and providing “plus 1” service)
Provide prompt, accurate and clear information to clients

What we offer

Remote Work: We are a remote-first company, and almost all positions receive the flexibility of working from home
Generous Time Off: Besides 8 company holidays and 2 personal days every year, all colleagues receive a minimum of 18 days of paid time off
Comprehensive Benefits Package: Including medical, dental, vision, and pet insurance
401(k) matching program
company-paid life insurance and short and long-term disability coverage
Supportive Services: Colleague Assistance Program that provides free counseling and financial services
One Call Foundation provides colleagues financial assistance during times of unexpected hardships

Fulltime

Medical Services Coordinator Senior

The Medical Service Coordinator serves as primary contact for coordination of me...

Location

United States

Salary:

19.04 - 28.56 USD / Hour

One Call

Expiration Date

Until further notice

Requirements

2 years of post-high school education or 3+ years of experience is required
Associate or Bachelor’s degree is preferable, or the equivalent combination of education, training, and work experience
Knowledge of the company’s products, services and business operations to enable resolution of inquiries
Proficient customer service skills
Proficient verbal and written communication skills
Proficient level computer navigation and operation skills
Demonstrates highly proficient people skills and empathy when taking care of clients
Ability to work both independently and in a team environment
Ability to work in an environment that aligns with the company's diversity, equity, inclusion and belonging standards

Job Responsibility

Serve as primary contact for coordination of medical services and patient care
Address and resolve simple to complex inquiries with clients, patients, and providers
Serve as mentor/coach to less experienced colleagues
Perform administrative duties such as running and interpreting reports, billing responsibilities
Work independently to address routine and complex client inquiries
Effectively resolve client escalations
Play lead role in resolving low-moderate level escalations
Use root cause analysis methods to identify and resolve the client’s underlying needs
Provide prompt, accurate and clear information to clients
Identify, communicate and implement best practice and solutions to improve the client experience

What we offer

Remote Work: We are a remote-first company
Generous Time Off: Besides 8 company holidays and 2 personal days every year, all colleagues receive a minimum of 18 days of paid time off
Comprehensive Benefits Package: Including medical, dental, vision, and pet insurance
401(k) matching program
company-paid life insurance and short and long-term disability coverage
Supportive Services: Colleague Assistance Program that provides free counseling and financial services
One Call Foundation provides colleagues financial assistance during times of unexpected hardships

Fulltime

Medical Services Coordinator I

Join Our Team and Make a Difference! Are you looking for an impactful role where...

Location

United States

Salary:

17.50 - 25.35 USD / Hour

One Call

Expiration Date

Until further notice

Requirements

2 years of post-high school education or 3+ years of experience is required
Knowledge of the company’s products, services, and business operations to enable resolution of inquiries
Proficient customer service skills
Proficient verbal and written communication skills
Proficient level of computer navigation and operation skills
Demonstrates highly proficient people skills and empathy when taking care of clients
Ability to work both independently and in a team environment
Ability to work in an environment that aligns with the company's diversity, equity, inclusion, and belonging standards
Ability to work both independently and in a team
Demonstrate core values of Think Big, Go Fast, Deliver Awe, and Win Together

Job Responsibility

Serve as the primary contact for coordinating medical services and patient care
Address and resolve simple to complex inquiries with clients, patients, and providers
May serve as a mentor/coach to less experienced colleagues
May perform other administrative duties such as running and interpreting reports, billing
Works independently to address routine and complex client inquiries
Effectively resolve client escalations with latitude for independent judgment
Play a lead role in resolving low-moderate level escalations
Use root cause analysis methods to identify and resolve the client’s underlying needs
Demonstrate all seven qualities of exceptional care (friendliness, empathy, empowerment, accountability, knowledge, resilience fairness, and providing “plus 1” service)
Provide prompt, accurate, and clear information to clients

What we offer

Remote Work: We are a remote-first company
Generous Time Off: 8 company holidays and 2 personal days every year, all colleagues receive a minimum of 18 days of paid time off
Comprehensive Benefits Package: medical, dental, vision, and pet insurance
401(k) matching program
company-paid life insurance and short and long-term disability coverage
Supportive Services: Colleague Assistance Program that provides free counseling and financial services
One Call Foundation provides colleagues financial assistance during times of unexpected hardships

Fulltime

Medical Service Coordinator I

The Medical Service Coordinator serves as the primary contact for coordinating m...

Location

United States

Salary:

17.50 - 25.35 USD / Hour

One Call

Expiration Date

Until further notice

Requirements

2 years of post-high school education or 3+ years of experience
Knowledge of the company’s products, services, and business operations to enable resolution of inquiries
Proficient customer service skills
Proficient verbal and written communication skills
Proficient level of computer navigation and operation skills
Demonstrates highly proficient people skills and empathy when taking care of clients
Ability to work both independently and in a team environment
Ability to work in an environment that aligns with the company's diversity, equity, inclusion, and belonging standards
Ability to work both independently and in a team
Demonstrate core values of Think Big, Go Fast, Deliver Awe, and Win Together

Job Responsibility

Serve as the primary contact for coordinating medical services and patient care
Address and resolve simple to complex inquiries with clients, patients, and providers
May serve as a mentor/coach to less experienced colleagues
May perform other administrative duties such as running and interpreting reports, billing
Customer Care: Works independently to address routine and complex client inquiries
Adept at effectively resolving client escalations with latitude for independent judgment
Play a lead role in resolving low-moderate level escalations
Uses root cause analysis methods to identify and resolve the client’s underlying needs
Consistently demonstrates all seven qualities of exceptional care
Collaboration: Provide prompt, accurate, and clear information to clients

What we offer

Remote Work: We are a remote-first company
Generous Time Off: 8 company holidays and 2 personal days every year, all colleagues receive a minimum of 18 days of paid time off
Comprehensive Benefits Package: Including medical, dental, vision, and pet insurance
401(k) matching program
company-paid life insurance and short and long-term disability coverage
Supportive Services: Colleague Assistance Program that provides free counseling and financial services
One Call Foundation provides colleagues financial assistance during times of unexpected hardships

Fulltime

Senior Specialist, Vision Care Sales Operations and Professional Medical Services

This is where your work makes a difference. At Baxter, we believe every person—r...

Location

United States

Salary:

96000.00 - 132000.00 USD / Year

Baxter

Expiration Date

Until further notice

Requirements

Bachelor's Degree required
5+ years of experience in the healthcare related field
Experience creating and deploying standard operating procedures
Heavy analytical strengths and systems knowledge
Financial orientation with strong attention to detail
Strong ability to initiate and maintain cross-functional relationships
Ability to communicate at all levels of the organization
Ability to multi-task and align priorities accordingly
Ability to exercise appropriate independent judgment
Ability to handle multiple responsibilities under pressure

Job Responsibility

Manage the operational components of RetinaVue P.C. as well as providing business operations support to the Vision Care team
Oversee a set of vendors and processes that ensure compliant, 50 state coverage for the overread network
Physician credentialling and reappointment, state licensing and registration renewals, audit support, and network optimization from a read volume and reader availability perspective
Streamline GTM processes from selling and contracting to implementation and billing
Serve as the lead for process improvement and provide the business reporting
Customer facing responsibility includes some strategic account project management and coordination
Align on strategic priorities with commercial leadership and streamline the respective processes
Manage the analytics and reporting cadence for core business KPIs
Own the customer relationships for the top tier accounts
Set standard operating procedures for more refined and consistent business execution

What we offer

Medical and dental coverage that start on day one
Insurance coverage for basic life, accident, short-term and long-term disability, and business travel accident insurance
Employee Stock Purchase Plan (ESPP), with the ability to purchase company stock at a discount
401(k) Retirement Savings Plan (RSP), with options for employee contributions and company matching
Flexible Spending Accounts
Educational assistance programs
Time-off benefits such as paid holidays, paid time off ranging from 20 to 35 days based on length of service
Family and medical leaves of absence
Paid parental leave
Commuting benefits

Fulltime

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Lead Medical Billing Operations Coordinator

Job Description

Job Responsibility

Requirements

Nice to have

What we offer

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