Lead Loan Servicing Representative, Wells Fargo

Wells Fargo

Location:
United States, West Des Moines

Category:
Banking

Contract Type:
Not provided

Salary:

Not provided

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Job Description:

Wells Fargo is seeking a Lead Loan Servicing Representative in the monetary operations team as part of Unsecured Lending Operations. Learn more about the career areas and business divisions at wellsfargojobs.com.

Job Responsibility:

Support performance and overall effectiveness of Credit teams and external clients, as well as cross-group administrative operations
Provide feedback and present ideas for improving or implementing processes and tools within Loan Servicing functional area
Perform or guide others on complex loan related servicing activities that require planning, evaluation, and interpretation
Prioritize work and provide day to day work leadership and mentorship to Credit teams
Provide guidance and subject matter expertise to immediate Loan Servicing team and functional area on wide range of loan servicing activities
Interact and communicate with agencies, investors, insurers, and all levels of management, staff, and cross-business units
Provide training to less experienced individuals

Requirements:

6+ years of Loan Servicing experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
Payment processing experience
Data entry experience
Leadership experience
Strong analytical skills with high attention to detail and accuracy
Ability to multitask to accomplish tasks and meet deadlines effectively
Ability to work in a fast-paced environment, acting on management requests that might require a sense of urgency
Skilled at making decisions and knowing when to escalate to manager for guidance
Ability to work and influence successfully
Experience developing partnerships and collaborating with other business and functional areas
Strong organizational skills and ability to manage multiple initiatives simultaneously
Excellent verbal, written, and interpersonal communication skills
Ability to assess current processes/procedures and make recommendations for efficiency
Highly motivated individual who is able to work well independently and in a team environment

Additional Information:

Job Posted:
August 15, 2025

Expiration:
August 19, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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Lead Loan Servicing Representative

Wells Fargo

Location:United States, West Des Moines

Category:Banking

Contract Type:Not provided