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Lead Loan Documentation Processor

https://www.wellsfargo.com/ Logo

Wells Fargo

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Location:
Philippines, Taguig City

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Category:
Banking

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Contract Type:
Not provided

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Salary:

Not provided

Job Description:

Wells Fargo is seeking a Lead Loan Documentation Processor to support the Loan Documentation team in reviewing, documenting, closing, and disbursing loans. The role involves reviewing complex legal, appraisal, and title information, preparing loan documentation, coordinating loan closings, and initiating loan disbursements. The candidate must ensure compliance with company policies and procedures, identify and mitigate risks, and provide leadership and mentorship to the team.

Job Responsibility:

  • Support the Loan Documentation team in reviewing, documenting, closing, and disbursing loans
  • Review complex legal, appraisal, and title information
  • Prepare loan documentation, coordinate loan closings, and initiate loan disbursements
  • Monitor the loan disbursement process
  • Ensure compliance with company's policies and procedures
  • Identify and mitigate Loan Documentation risks
  • Prioritize work and provide day-to-day work leadership and mentorship to the team
  • Provide guidance and subject matter expertise to the team

Requirements:

  • 6+ years of customer service, loan administration, collections, or sales environment experience, or equivalent demonstrated through work experience, training, military experience, education
  • Preferred Mortgage experience
  • Understanding of US Mortgage process related TRID regulations
  • Experience in US Mortgage Closing process is a must
  • MS Office Proficient
  • Experience in Customer Telecommunication Contact within a Financial Services Environment, Financial Services Operations, Underwriting, Closing and Quality Assurance experience, or equivalent demonstrated through work experience, training, & education

Nice to have:

  • Excellent spoken and written communication skills
  • Ability to conduct clear and customer-centric telephone conversations
  • Active listening skills
  • Collaboration with cross-functional teams

Additional Information:

Job Posted:
July 07, 2025

Expiration:
September 29, 2025

Employment Type:
Fulltime
Work Type:
On-site work
Job Link Share:
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