Lead Java Developer, Trading Platform Tools

The Vice President of Real-Time Support Tooling plays a critical role in leading engineering efforts that support our dedicated Trade Support team, which focuses solely on delivering premier support to our trading clients. This role ensures that Aladdin Trader is fully supportable, scalable, and equipped with the right tooling as we continue to expand client rollout and usage. The person will be responsible for building and evolving real-time support systems that proactively detect, diagnose, and remediate issues—ideally before they impact clients. By investing in cutting-edge technology and tooling, this role directly contributes to reducing support response and resolution times, improving system reliability, and enhancing client sentiment around trading operations. This leader will also work closely with our trading engineers to enhance the observability and scalability of the trading platform—ensuring that system behavior, performance, and anomalies are visible and actionable in real time. This includes integrating monitoring, alerting, and diagnostic capabilities that empower support and engineering teams to respond quickly and effectively. Ultimately, some of the tools and capabilities developed in this role will be incubated into new products and observability solutions for our traders, expanding the value of our support tooling into front-office innovation and client-facing enhancements. These efforts will not only improve operational resilience but also empower traders with better visibility into system health and trading flows. This leader works across engineering, product, and support teams to ensure that our trading platform is not only high-performing but also operationally resilient. The role requires close collaboration with teams across the globe, navigating time zones, cultures, and organizational structures to drive alignment and execution.