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We are looking for an experienced and strategic leader to take the helm of our Integration Strategy team. This role is a unique blend of team management, client strategy, and data-driven analysis, focused on ensuring our clients have a seamless and successful onboarding experience.
Job Responsibility:
Lead, mentor, and grow a team of 4 to 5 Integration Strategists
Oversee team's day-to-day operations ensuring high standard of quality in all client interactions and analyses
Conduct regular one-on-one meetings, provide continuous feedback, and manage team's professional development
Act as primary representative of integration team during client onboarding phase
Personally manage client calls for strategic accounts as key point of contact
Develop and define strategic ad placement plans (plan de tag) for new clients to maximize performance
Prepare and present data-driven analyses and performance reports to key clients defending strategic recommendations
Guarantee quality of integrations
Optimize integration documentation and processes
Continuously improve and document team's processes to enhance efficiency and scalability
Lead initiatives for continuous optimization within team
Collaborate with other departments to ensure smooth transition of clients from sales phase through onboarding to account management phase
Requirements:
Proven experience in a senior or lead role with strong background in team management
Excellent analytical skills with ability to interpret data and present compelling data-driven arguments to clients
Experience similar to Customer Success Manager (CSM) with focus on client onboarding and strategic account management
Proactive, takes initiative, comfortable representing team and company with strategic clients
Fluency in both French and English is mandatory
What we offer:
Dynamic remote culture with flexible work environment
Close-knit team with collaboration, innovation, and mutual support
Vibrant social events and company gatherings
Rapid growth company impacting advertising technology landscape
Tailored career development support including training programs, career check-ins, internal mobility opportunities, and performance feedback
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