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Lead Inside Sales Client Manager

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NTT DATA

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Location:
South Africa , Johannesburg

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Category:
Sales

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Contract Type:
Not provided

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Salary:

Not provided
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Job Description:

The Lead Inside Sales Client Manager at NTT DATA is a pivotal role focused on managing client relationships and driving sales growth. Candidates should possess significant inside sales experience and a strong understanding of client needs. The role emphasizes client engagement, sales solution skills, and effective use of sales tools. A relevant High School Diploma or Certification is required, with a minimum of 5 years of experience in a similar role. This position is on-site in South Africa.

Job Responsibility:

  • Manages and grows relationships and drives expansion and renewals across all solutions (foundational solutions primary) within assigned accounts
  • Minimizes churn and maximizes retention in assigned accounts
  • Drives client satisfaction throughout the entire lifecycle of the clients’ buying process
  • Generates demand by assisting clients to identify current needs, and then effectively articulate how the company can add value through our services and solutions
  • Uses the company’s sales tools and methodology to effectively manage accounts, opportunities, pipelines, and forecasts
  • Presents new and additional offerings to clients
  • Communicates quotes, provides supportive sales documentation and obtains a sales order where there is an opportunity to close a sale
  • Builds relationships with clients and displays an interest in and knowledge of the client environment
  • Identifies opportunities for up-selling of solutions and services and display superior telephone etiquette
  • Identify sales opportunities by managing and growing revenue and expansion across solutions areas in the assigned accounts in segment 4
  • Complies with and adheres to pre-identified governance and compliance standards as outlined by the company and escalate identified problems for investigation and resolution
  • Adheres to Finance standards and procedures to reduce costs and report associated risk

Requirements:

  • Relevant High School Diploma or Certification
  • Significant demonstrated experience in a similar role in a similar environment
  • Significant sales and client engagement experience
  • Significant demonstrated experience negotiating with clients and vendor
  • Significant demonstrated experience analyzing commercial information
  • Sales business acumen
  • Sales client engagement and management skills
  • Sales solution skills
  • Sales pursuit skills

Additional Information:

Job Posted:
April 02, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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