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NTT DATA Logo NTT DATA · Sales

Lead Inside Sales Client Manager

United States of America, New York 76800.00 - 115200.00 USD / Year · Job Posted May 10, 2026
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Job Description

The Lead Inside Sales Client Manager at NTT DATA is a pivotal role focused on managing client relationships and driving sales growth. Candidates should have significant inside sales experience and be bilingual in Japanese and English. Key responsibilities include identifying sales opportunities, utilizing sales tools, and ensuring client satisfaction. The position requires strong organizational and interpersonal skills, with a target base salary ranging from $76,800 to $115,200 plus bonuses. This is a hybrid working position, allowing for flexibility in work arrangements.

Job Responsibility

  • Manages and grows relationships and drives expansion and renewals across all solutions (foundational solutions primary) within assigned accounts
  • Minimizes churn and maximizes retention in assigned accounts
  • Drives client satisfaction throughout the entire lifecycle of the clients' buying process
  • Generates demand by assisting clients to identify current needs, and then effectively articulate how the company can add value through our services and solutions
  • Uses the company's sales tools and methodology to effectively manage accounts, opportunities, pipelines, and forecasts
  • Presents new and additional offerings to clients
  • Communicates quotes, provides supportive sales documentation and obtains a sales order where there is an opportunity to close a sale
  • Builds relationships with clients and displays an interest in and knowledge of the client environment
  • Identifies opportunities for up-selling of solutions
  • Identify sales opportunities by managing and growing revenue and expansion across solutions areas in the assigned accounts
  • Complies with and adheres to pre-identified governance and compliance standards as outlined by the company and escalate identified problems for investigation and resolution
  • Adheres to Finance standards and procedures to reduce costs and report associated risk
  • Schedules and manages the Executive level appointments, meetings, and travel arrangements
  • Coordinates and prioritizes Executive's daily schedule, ensuring they are well-prepared for each engagement
  • Serves as a gatekeeper for phone calls and visitors, screening and directing them as needed
  • Creates detailed itineraries and ensures all travel logistics are smooth
  • Tracks and manages expenses, including preparing and submitting expense reports on behalf of the Executive
  • Maintains strict confidentiality regarding sensitive information and conversations
  • Organizes and coordinates events, conferences, or team-building activities as needed
  • May provide personal assistance, such as managing personal appointments or handling personal errands, as requested by the Executive
  • Performs any other related tasks as required

Requirements

  • Significant demonstrated experience in a similar role in a similar environment
  • Significant sales and client engagement experience
  • Significant demonstrated experience negotiating with clients and vendor
  • Significant demonstrated experience analyzing commercial information
  • Basic understanding of IT infrastructure (e.g., data centers, networks)
  • Native-level proficiency in Japanese
  • Effective communication skills in English for internal and external coordination
  • Proficiency in Microsoft Office tools (Excel, PowerPoint, Word)
  • Willingness to learn and use sales tools such as Salesforce (prior experience not required)
  • Must be bilingual in Japanese and English

Nice to have

  • Experience in inside sales at an IT company
  • Familiarity with quotation and order workflows in IT services
  • Experience using Salesforce or similar sales tools
  • Ability to navigate ambiguous situations by proactively gathering information and consulting with supervisors
  • Understanding of both U.S. and Japanese corporate cultures

What we offer

  • Medical
  • Dental
  • Vision
  • Life insurance
  • Supplemental life insurance
  • Spouse and child life insurance
  • STD
  • LTD
  • Flex Spending Accounts
  • Company's 401(k) retirement plan
  • Variable bonus
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