Lead Infrastructure Engineer, Wells Fargo

Wells Fargo

Location:
Singapore, Central Singapore

Category:
IT - Administration

Contract Type:
Employment contract

Salary:

Not provided

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Job Description:

Wells Fargo is seeking a highly skilled and experienced Lead Technology Infrastructure Engineer to join the team in Singapore. This critical role involves providing expert-level support for end-to-end technology infrastructure and trading floor technologies, maintaining secure and optimal systems, leading infrastructure projects, and resolving complex technical issues in high-pressure environments.

Job Responsibility:

Provide expert-level, hands-on support for a diverse range of technology on the trading floor, including desktops (Windows), market data terminals (e.g., Bloomberg, Refinitiv), voice systems, and turret phones
Take ownership of the full lifecycle of our technology infrastructure, including design, implementation, maintenance, and optimization, covering physical and virtual servers, storage, networking, and data center operations
Lead the administration, configuration, and troubleshooting of our Windows desktop and server environments, ensuring systems are secure, patched, and performing optimally for all users, especially traders
Spearhead and contribute to various infrastructure projects, from system upgrades and migrations to implementing new technologies
Manage vendor relationships and work with global teams to ensure successful project delivery
Act as a senior escalation point for complex technical issues, performing root cause analysis and implementing preventative measures
Maintain comprehensive and accurate documentation for all infrastructure designs, processes, and procedures
Implement and manage monitoring tools to proactively identify and resolve potential issues before they impact business operations
Conduct regular preventative maintenance to ensure system resilience and high availability

Requirements:

5+ years of Systems Engineering, Technology Architecture experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
Windows: Extensive experience with Windows Desktop and Server operating systems. Strong knowledge of Active Directory, Group Policy, and scripting (e.g., PowerShell)
Trading Systems: Solid experience with trade floor infrastructure, including market data systems (Bloomberg, Refinitiv) and trading applications
Networking: A strong understanding of networking concepts (TCP/IP, DNS, DHCP) and the ability to troubleshoot network-related issues
Voice/Data: Experience with voice systems, including turret phones and voice recording systems common in financial institutions

Nice to have:

10 - 15 years of proven experience in technology infrastructure, with a significant portion in a banking or financial services environment
Adaptability: A demonstrated ability to be an 'all-rounder' and handle a wide range of infrastructure tasks in a dynamic, high-pressure environment
Communication: Excellent written and verbal communication skills, with the ability to interact effectively with technical teams, traders, and senior management
Problem-Solving: Strong analytical and troubleshooting skills to diagnose and resolve complex technical problems with minimal downtime
Compliance: An understanding of the regulatory and security requirements within the financial services sector is highly desirable
Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field

What we offer:

Equal opportunity employment
Drug-free workplace policy
Accommodation for applicants with disabilities during the application process

Additional Information:

Job Posted:
August 19, 2025

Expiration:
September 12, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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Lead Infrastructure Engineer