Lead Infrastructure Engineer - Microsoft Teams, Wells Fargo

Wells Fargo

Location:
United States, Charlotte ▼
Iselin

Category:
IT - Software Development

Contract Type:
Employment contract

Salary:

119000.00 - 224000.00 USD / Year

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Job offer has expired

Job Description:

The Enterprise Functions Technology (EFT) group provides technology solutions and support for Risk, Audit, Finance, Marketing, Human Resources, Corporate Properties, and Stakeholder Relations business lines. In addition, EFT provides unique technology solutions and innovation for Wells Fargo Technology, Enterprise Shared Services, and Enterprise Data Management. This combined portfolio of applications and tools are continually engineered to meet the challenges of stability, security, scalability, and speed.

Job Responsibility:

Collaborate and consult with peers, colleagues and managers to resolve issues and achieve goals
Interact with customer and vendor
Manage the deployment, lifecycle, and updates of Microsoft Teams clients across Windows, Mac, and VDI environments
Design, develop, and maintain custom Microsoft Teams applications using Microsoft Graph API, Teams SDK, and Power Platform
Integrate Teams with Microsoft 365 services and third-party systems, ensuring seamless cross-platform functionality
Lead architecture and implementation of bots, messaging extensions, and adaptive cards
Support enterprise-level integration of third-party and custom apps, including agent-based solutions
Ensure compliance with security and governance policies in all Teams applications and integrations
Monitor application performance and troubleshoot issues across platforms
Collaborate with cross-functional teams to gather requirements and deliver scalable, automated solutions
Document deployment, patching, and integration processes for audit readiness and compliance
Provide technical leadership and mentorship to junior engineers
Monitor tenant health, usage, and performance
proactively identify and resolve issues
Automate operational tasks using PowerShell and other scripting tools to improve efficiency and reduce risk
Stay informed on Microsoft’s roadmap and assess the impact of upcoming changes on the institution’s collaboration strategy
Provide technical leadership and mentorship to junior engineers and operational support teams

Requirements:

5+ years of Technology Infrastructure Engineering and Solutions experience
5+ years of experience in Microsoft 365 development
2+ years of experience with Microsoft Teams architecture and extensibility model
2+ years experience with Power Platform (Power Automate, Power Apps)
1+ years experience in Microsoft Graph API, Teams App Studio, Teams Toolkit, and PowerShell scripting
1+ years experience with Azure Functions, Logic Apps, and Azure AD
1+ years experience managing Teams client deployments and updates across multiple platforms

Nice to have:

Microsoft Certified: Teams Application Developer Associate
Microsoft Certified: Power Platform Developer Associate
Microsoft Certified: Azure Developer Associate
Familiarity with CI/CD pipelines and DevOps practices in Azure
Experience supporting Zoom platform lifecycle management, including client deployment, updates, and patching
Familiarity with Zoom integration and engineering support comparable to Microsoft Teams, including cross-platform troubleshooting
Ability to manage Zoom and Teams coexistence in enterprise environments, ensuring seamless collaboration and user experience
Prior knowledge and hands-on experience with Microsoft Purview, including data governance, compliance, and information protection features
Knowledge and experience with Microsoft Copilot or modern LLM tools
Bachelor’s degree in Computer Science, Information Technology, or a related field
IT Infrastructure Library Certification (ITIL)
Excellent communication and collaboration skills
Strong problem-solving and analytical thinking
Ability to work independently and lead technical initiatives
Strong organizational skills with the ability to manage multiple priorities and deadlines effectively

What we offer:

Health benefits
401(k) Plan
Paid time off
Disability benefits
Life insurance, critical illness insurance, and accident insurance
Parental leave
Critical caregiving leave
Discounts and savings
Commuter benefits
Tuition reimbursement
Scholarships for dependent children
Adoption reimbursement

Additional Information:

Job Posted:
August 12, 2025

Expiration:
August 17, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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Lead Infrastructure Engineer - Microsoft Teams