Lead Implementation Manager Job at Highspot (Hyderabad)

Project Manager (Digital Implementation Lead)

We are seeking a dynamic IM&T Project Manager to lead technology-driven initiati...

Location

United Kingdom , Chelmsford

Salary:

21.66 - 28.90 GBP / Hour

Randstad

Expiration Date

June 30, 2026

Requirements

PRINCE2 Practitioner certification and a relevant Degree/HND (or equivalent experience)
Proven track record in managing IT projects and delivering operational change
Exceptional communication, negotiation, and problem-solving skills under pressure
A full, clean driving licence and access to a car insured for business use

Job Responsibility

Manage end-to-end project delivery, budgets, and supplier contracts
Translate complex technical updates into jargon-free language for all stakeholders
Drive operational change and system implementations with minimal disruption to our 24/7 workforce

Fulltime

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Implementation Manager – HRIS / Workforce Management

Our client is seeking an experienced Implementation Manager to lead a Workforce ...

Location

United States , Knoxville

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Prior experience with both Infor WFM and Workday is required
Hands-on experience with Infor WFM and Workday
Experience leading HRIS or WFM implementations or system migrations
Strong techno-functional knowledge of workforce management processes, including timekeeping, scheduling, and labor management
Prior team leadership experience
Strong communication and stakeholder management skills
5+ years of experience in data analysis, HRIS analysis, workforce management, or a closely related function
Hands-on experience with HRIS implementation, conversion, database analysis, or reporting in enterprise environments
Working knowledge of Workday ERP and workforce management processes such as scheduling, timekeeping, labor tracking, or accrual-related analysis
Ability to interpret business requirements and convert them into reporting logic, functional recommendations, and data-driven solutions

Job Responsibility

Lead and support a team of WFM/HRIS analysts
Act as the main point of contact between stakeholders, IT, and implementation partners
Oversee project milestones, testing, deployment, and post-go-live support
Support requirements gathering, design validation, configuration, and data migration planning
Translate business needs into functional and technical requirements
Troubleshoot system issues and guide resolution efforts

What we offer

medical
vision
dental
life and disability insurance
401(k) plan

Fulltime

Implementation Manager, Spanish Speaking

At Payhawk, our Implementation Managers (IMs) play a critical role in driving cu...

Location

Spain , Barcelona

Salary:

Not provided

Payhawk

Expiration Date

Until further notice

Requirements

2+ year as Customer Success Specialist/Project Manager in a high growth SaaS environment or recent graduate with a relevant degree
Tech savvy with an ability to fully understand our software
Native/Near native level of Spanish
Excellent verbal and written communication skills with demonstrated ability to explain complex concepts in a concrete and understandable way
Excellent organisation skills and detail oriented
Fast learner and capable to keep up with a fast growing environment
Ability to prioritise and multitask with clients and colleagues

Job Responsibility

Customer Onboarding and Implementation: Lead the onboarding process for new customers by understanding their needs, configuring their Payhawk accounts, and delivering tailored training sessions
Develop and execute customized project plans for each client, ensuring a smooth and timely implementation process in line with SLAs while managing different external and internal stakeholders
Ensure new customers quickly realize the value of Payhawk by maximizing adoption during the initial implementation phase and aligning the setup with their business needs
Driving Customer Adoption: Use product data and insights to identify opportunities for optimizing customer setups and use cases, ensuring customers continuously derive increasing value from Payhawk
Assist customers in scaling their Payhawk usage as their businesses grow or their needs evolve. Provide expert guidance and support when customers need to adjust their setup or adopt new functionalities
Customer Success and Retention: Act as a trusted advisor to customers, helping them align Payhawk's capabilities with their internal processes to achieve their desired outcomes
Contribute to customer retention by ensuring high contract utilization, product adoption, and overall satisfaction
Continuous Improvement: Gather customer feedback on potential product improvements and new feature requests, and share these insights with the Product teams
Identify and propose process improvements to enhance the onboarding and adoption experience
Collaboration and Knowledge Sharing: Partner with Account Executives to hand off qualified upsell opportunities identified during customer interactions

What we offer

30 days holiday paid leave
A week exchange policy to another Payhawk office (London, Berlin, Sofia, Amsterdam, Paris)
ClassPass card fully funded by us
Regular team-wide events
150EUR of monthly commuting allowance

Fulltime

Implementation Manager

At Payhawk, our Implementation Managers (IMs) play a critical role in driving cu...

Location

Bulgaria , Sofia

Salary:

Not provided

Payhawk

Expiration Date

Until further notice

Requirements

2+ year as Customer Success Specialist/Project Manager in a high growth SaaS environment or recent graduate with a relevant degree
Tech savvy with an ability to fully understand our software
Native/Near native level of English
Excellent verbal and written communication skills with demonstrated ability to explain complex concepts in a concrete and understandable way
Excellent organisation skills and detail oriented
Fast learner and capable to keep up with a fast growing environment
Ability to prioritise and multitask with clients and colleagues
Experience in the fintech industry is preferred

Job Responsibility

Lead the onboarding process for new customers by understanding their needs, configuring their Payhawk accounts, and delivering tailored training sessions
Develop and execute customized project plans for each client, ensuring a smooth and timely implementation process in line with SLAs while managing different external and internal stakeholders
Ensure new customers quickly realize the value of Payhawk by maximizing adoption during the initial implementation phase and aligning the setup with their business needs
Use product data and insights to identify opportunities for optimizing customer setups and use cases, ensuring customers continuously derive increasing value from Payhawk
Assist customers in scaling their Payhawk usage as their businesses grow or their needs evolve
Provide expert guidance and support when customers need to adjust their setup or adopt new functionalities
Act as a trusted advisor to customers, helping them align Payhawk’s capabilities with their internal processes to achieve their desired outcomes
Contribute to customer retention by ensuring high contract utilization, product adoption, and overall satisfaction
Gather customer feedback on potential product improvements and new feature requests, and share these insights with the Product teams
Identify and propose process improvements to enhance the onboarding and adoption experience

What we offer

30 days holiday paid leave
Competitive compensation package
A week exchange policy to another Payhawk office (London, Berlin, Barcelona, Amsterdam, Paris)
Multisport card fully funded by us
Flexible working hours
Company office massages
Personal assistant service
Regular team-wide events
Opportunity to use the Payhawk product

Fulltime

Engagement Manager Lead

Own the customer program end-to-end: from contract signature through expansion. ...

Location

United States , New York City

Salary:

250000.00 - 275000.00 USD / Year

Domino Data Lab

Expiration Date

Until further notice

Requirements

4–8 years in an enterprise customer-facing discipline: implementations, consulting, technical program management, or product. Caliber and complexity matter more than the title
You move before the problem is fully formed: comfortable when the customer can't yet articulate what's wrong and treating ambiguity as the starting point
You turn unstructured executive conversations into executable plans: connecting model development, deployment, and governance without losing what actually matters
You know enough about how enterprise data science teams build, scale, and govern models to ask the right questions before the customer knows they need to answer them
Real delivery ownership across full cycles, not coordination. You hold an execution rhythm, hold a position when things get hard, and don't create bureaucracy to do it
Experience leading a team: direct reports, a cross-functional pod, or a mix of engineers and specialists. You set direction, develop people, and hold accountability without micromanaging
Technically fluent across software architecture, predictive modeling, and agentic systems: able to get hands-on when it matters and learn new domains fast
Solutions-oriented by default. You escalate with a recommendation, not just a problem, and reach for AI to do all of it faster and better
Background in life sciences, financial services, or a regulated industry where reproducibility, auditability, and compliance are non-negotiable is a meaningful advantage

Job Responsibility

Own the customer program end-to-end: from contract signature through expansion. You're accountable for outcomes, not activities, and every engagement you lead has a single owner (you), clear milestones, and a cadence that keeps everyone (internally and externally) moving as the program manager
Partner with account team to ensure every engagement is scoped to be delivered with excellence, bridging what is sold with what can be executed
Direct the delivery pod (our Forward Deployed Engineers and Integration & Architecture teams) for customer engagements. Put capacity where it creates the most value and keep programs on track across milestones, stakeholder communication, and account health
Earn trust at every level: from C-suite sponsors to the data scientists running models in production. You close the gap between strategic intent and day-to-day delivery
Lead the room in solutioning conversations: connect how Domino builds, scales, and governs AI to the outcomes customer leadership actually cares about. You operate as a peer, not a vendor
Make adoption real: drive rollout, enablement, and change management so what your team ships gets used, not shelved
Turn customer engagements into growth in partnership with customer success and sales — proactively uncovering new use cases and expansion opportunities, qualifying them, and routing them back to internal teams to fuel pipeline
Be the customer's voice inside Domino: convert field intelligence into product feedback, escalations, and commercial signals that make the broader team smarter

What we offer

equity
company bonus or sales commissions/bonuses
401(k) plan
medical, dental, and vision benefits
wellness stipends

Fulltime

Program Manager, Lead

As a lead program manager on our team, you’ll design, implement, and maintain im...

Location

United States , Annapolis Junction

Salary:

99000.00 - 225000.00 USD / Year

Booz Allen Hamilton

Expiration Date

Until further notice

Requirements

10+ years of experience managing complex IT programs, secure mobility deployments, and enterprise-wide integrations
7+ years of experience managing a dispersed workforce and various functions in support of large-scale DoD efforts
Experience with Agile methodologies, risk analysis, schedule and budget management, and stakeholder communication
Knowledge of DoD project or program management practices
Ability to engage with clients to collect, understand, and define their IT requirements, analyze and translate those requirements into project plans and milestones, and create realistic resource-loaded schedules to manage and report progress
Ability to travel up to 25% of the time
Secret clearance
Bachelor's degree in a STEM field
PMP Certification

Job Responsibility

Design, implement, and maintain impactful programs by guiding scientists and engineers to tackle our nation’s toughest technology challenges
Organize and coordinate program objectives
Navigate requirements, budget constraints, and staffing challenges
Identify opportunities to grow the business by supporting your client’s mission
Broaden expertise in problem management, strategic planning, reviewing contracts, and more

What we offer

Health benefits
Life insurance
Disability insurance
Financial benefits
Retirement benefits
Paid leave
Professional development
Tuition assistance
Work-life programs
Dependent care

Fulltime

Bilingual Implementation Manager (French/English)

Yotpo is leading the next era of trust and loyalty in eCommerce. With AI-powered...

Location

Bulgaria , Sofia

Salary:

Not provided

Yotpo

Expiration Date

Until further notice

Requirements

Fluent French and English communication skills, both written and verbal
2–5+ years of experience in implementation, onboarding, project management, customer success, or a similar customer-facing role
Strong project management and organizational skills, with the ability to manage multiple customer implementations simultaneously
Experience working with SaaS platforms and guiding customers through technical or product adoption processes
Excellent stakeholder management, communication, and problem-solving skills
Ability to collaborate effectively across teams in a fast-paced environment

Job Responsibility

Lead onboarding and implementation projects for new customers from kickoff to go-live
Serve as the primary point of contact during the onboarding journey, building trusted customer relationships
Configure Yotpo solutions and guide customers through setup, integrations, and best practices
Collaborate with Sales, Customer Success, Product, and Technical teams to ensure a seamless implementation experience
Drive customer adoption, manage project timelines, identify risks, and ensure successful outcomes

What we offer

Track to success – work in a dynamic organization with ambient and laid-back office atmosphere
Individualized career development, rewards, and recognition
Work-life balance – 25 days paid vacation with add-ons for loyalty, regular team buildings and celebrations in and outside the country
Additional health insurance package
Internal mobility program and refer-a-friend program
Managing a fixed monthly budget for social benefits thru Re:Benefit – a flexible online benefits solution
Food vouchers
E-learning portals and knowledge sharing sessions
Company backed Hackathons, Tech conferences, workshops events, etc
Stocked kitchen and bar

Fulltime

Manager, Implementation Project Management - TPA

A client's first experience with Personify Health isn't shaped by promises — it'...

Location

United States , Tempe

Salary:

90000.00 - 105000.00 USD / Year

Personify Health

Expiration Date

Until further notice

Requirements

Bachelor's degree in a related field, or equivalent experience
5+ years of project management or client implementation experience, with direct client and/or broker-facing responsibilities required
Experience in health plan insurance, benefits administration, or a TPA environment strongly preferred
Microsoft Office Suite
Project management tools including Microsoft Project, Smartsheet, or similar platforms

Job Responsibility

Lead and develop your team: Mentor, coach, and manage a team of Implementation Project Managers at varying experience levels, providing day-to-day guidance that builds capability and drives consistent, high-quality delivery across the portfolio
Own complex client implementations: Serve as the client-facing expert on all operational aspects of Personify Health's health plan administration solutions — managing timelines, dependencies, risks, and stakeholder alignment from kickoff through go-live
Drive proactive risk management: Identify implementation risks, dependencies, and barriers early, escalating issues and coordinating cross-functional resolution before they become client problems
Manage escalations and ensure seamless handoffs: Resolve client and broker concerns with urgency and professionalism, and partner with account management and operations teams to ensure clients transition out of implementation without missing a beat
Support business growth: Participate in pre-sales activities including RFP responses, prospect meetings, finalist presentations, and operational solutioning — bringing implementation credibility to the sales process

What we offer

Competitive base salary and benefits effective day one
Comprehensive medical and dental through our own health solutions (yes, we use what we build)
Unlimited PTO—rest and recharge time is non-negotiable
Mental health support, retirement planning, and financial protection
Professional development with clear career progression and learning budgets
Mission-driven culture where diverse perspectives drive real impact on people's health

Fulltime

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