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RGA is a purpose-driven organization working to solve today's challenges through innovation and collaboration. A Fortune 200 Company and listed among its World's Most Admired Companies, we're the only global reinsurance company to focus primarily on life- and health-related solutions. Join our multinational team of intelligent, motivated, and collaborative people, and help us make financial protection accessible to all.
Job Responsibility
Serves as a Strategic Business and Technology partner, helping share product direction, evaluate complex business needs, challenge assumptions and translate ambiguous opportunities into clear actional solutions
Contributes to product vision and strategic direction
Identifies potential efficiency gains in team process/procedures including leveraging innovation where feasible
Fosters mutually beneficial working relationships for business and IT by working closely with end users and application development team
Uses their deep business and technical knowledge to contribute to system capabilities
Acts as a trusted thought partner to HR, IT and leadership stakeholders by bringing forward both insights as well as options to drive recommendations and tradeoffs in order to improve delivery outcomes
Provides day-to-day leadership and direction to analysts and project support resources
Coaches team members on requirements quality, stakeholder management, solution design and best practices
Adheres and furthers established standards for documentation, backlog refinement and release preparation
Conducts structured walkthroughs of requirements with business and project team members balancing business value, operational impact, risk, technical feasibility and long-term sustainability and identifies patterns to look for scalable solutions rather than one-off fixes
Assist with prioritizing work within an iteration and targeted release
Document the clients' business needs in the form of user stories
Creates business process and technical diagrams for shared understanding of how system capabilities connect across processes data, integrations, reporting, compliance and the user experience
Contributes to roadmap planning and prioritization
Evaluates new or enhanced solutions to determine potential issues and communicates how problems may affect business and recommends solutions
Create defect and enhancement items to be added to the backlog, collaborate with software engineer for mutual understanding
Assists in evaluation of business requests to determine feasibility, researches and identifies options
Requirements
Bachelor's Degree in Arts/Sciences (BA/BS), or equivalent experience
8+ Years of IT-related experience, such as Business Analysis, Data Analysis
Lead an Agile/Iterative project team in the role of business analyst
Advanced oral and written communication skills demonstrating ability to share and impart knowledge. Advanced ability to liaise with individuals across a wide variety of operational, functional, and technical disciplines
Advanced investigative, analytical and problem-solving skills. Advanced data analysis skill. Advanced ability to translate business needs and problems into viable/accepted solutions
Advanced ability to set goals and handle multiple tasks, clients, and projects simultaneously. Advanced ability to appropriately balance priorities, deadlines, and deliverables
Advanced skills in customer relationship management and change management. Advanced negotiating and persuasion skills
Ability to operate independently and to bring structure to ambiguity
Ability to quickly adapt to new methods, work under tight deadlines and stressful conditions
Ability to work well within a team environment and participate in department/team projects. Advanced interpersonal skills
Basic SQL query writing skills and other technical acumen
Requirements management tool experience (Azure DevOps or others)
What we offer
annual bonus plan
long-term equity incentive plan
full range of health, retirement, and other employee benefits