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The Environmental Services Lead is responsible for performing and leading daily housekeeping operations throughout all areas of the arena before, during, and after events to ensure a clean, safe, and welcoming environment for guests, clients, and employees. This role supports supervisory staff by delegating tasks, monitoring work quality, and providing direction to housekeeping attendance while actively participating in cleaning operations.
Job Responsibility:
Maintain overall cleanliness of the venue, including restrooms, event spaces, corridors, offices, suites, lobbies, escalators, elevators, and exterior building grounds
Inspect assigned areas to ensure cleanliness, safety, and presentation standards are met
Maintain public restrooms by ensuring adequate supplies, clean surfaces, emptied waste receptacles, and safe, sanitary floors
Clean and maintain concrete, terrazzo, and carpeted surfaces through sweeping, mopping, and vacuuming
Lead and coordinate the clean-up of assigned work areas, providing direction and hands-on support to housekeeping staff as needed
Assist with trash recycling removal from Event Level, Main Concourse and Upper Concourse as assigned
Other duties as assigned
Requirements:
A minimum education level of: High School Diploma or its equivalency
1 year experience in a professional environment serving customers
Proven ability to lead and coordinate staff while maintaining productivity and quality standards
Ability to understand and follow verbal and written instructions in English
Working knowledge of chemical cleaning agents and the operation of various cleaning equipment
Ability to maintain effective working relationships with employees and managers across departments
Ability to perform repeated physical tasks, including lifting up to 25 pounds unassisted, bending, standing, reaching, scrubbing, stooping, and walking public areas for up to 6 hours continuously
Ability to climb stairs as part of the daily work activities
Ability to work effectively under pressure in time-sensitive, fast-paced environments
Ability to work a flexible schedule, including mornings, evenings, overnights, weekends, and some holidays
Knowledge of chemical cleaning agents and operations of various cleaning equipment
Nice to have:
Janitorial experience in a large, multi-use facility