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Lead Housekeeper

Australia, Mon Repos Employment contract · Job Posted June 17, 2026
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Job Description

Full-Time Permanent Opportunity Are you someone who thrives on creating those “wow” moments for guests? We’re on the lookout for a Lead Housekeeper to join our team at the beautiful Turtle Sands Resort in Mon Repos. Reporting to our Housekeeper Manager, you’ll be the go-to person for all things housekeeping, making a real impact on every guest’s stay. This is your chance to provide day-to-day support to a team of Housekeepers, ensuring our villas, plus public and common spaces, are always guest-ready and sparkling clean.

Job Responsibility

  • Lead & Motivate - Inspire and guide the team, keeping spirits high and standards even higher
  • Task Delegation - Keep the wheels turning by efficiently assigning tasks for smooth daily operations
  • Train & Onboard - Welcome new team members and show them the ropes, ensuring everyone knows our gold-standard procedures
  • Quality Assurance - Champion our commitment to a warm, friendly, and immaculate guest experience
  • All-Area Oversight - Oversee the cleanliness of our apartments and villas, plus all public areas and amenities

Requirements

  • Available to work a 7-day rotating roster, including weekends, public holidays, and school holidays (average start 8:00am, with flexibility as needed)
  • Eagle Eye for Detail
  • Physical Stamina - ready to stand, walk, bend, and lift
  • Team Spirit - a natural motivator who loves working with people and leading by example

What we offer

  • Progressive flexibility, leave and well-being benefits to balance all of life's priorities including 5 weeks annual and recreation leave
  • Travel discounts on SIXT car rental, cruises, and accommodation at our award-winning NRMA Holiday Parks and Resorts
  • Complimentary myNRMA Rewards membership including free Roadside Assistance & discounts on groceries, movie tickets, gift cards, gym memberships, attractions, restaurants and much more
  • Discounts on a range of NRMA personal insurance products including car, home & travel
  • Grow, progress or relocate your career and move around the NRMA Group or different locations with us

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