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Lead Host

altamareagroup.com Logo

Altamarea Group

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Location:
United States , East Hampton

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Contract Type:
Employment contract

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Salary:

21.00 - 28.00 USD / Hour

Job Description:

As Lead Host at Crazy Pizza East Hampton, you are the first and last impression of our guest experience. You will be responsible for managing the flow of service, leading the host team, coordinating VIP and high-volume reservations, and ensuring seamless communication between the front door and the floor. This role is ideal for someone who thrives in a fast-paced, high-profile environment and can balance polish, poise, and personality.

Job Responsibility:

  • Greet and welcome all guests with warmth and professionalism
  • Manage the reservation book and walk-in flow using restaurant reservation platforms
  • Supervise and train the host team
  • Coordinate table assignments with management and floor staff
  • Manage guest inquiries and special requests, especially from VIP clientele
  • Communicate wait times and reservation updates clearly and courteously
  • Act as the liaison between guests, management, and service teams
  • Resolve guest issues or concerns promptly and gracefully
  • Maintain a polished appearance and upbeat energy throughout every shift

Requirements:

  • 2+ years of experience as a Lead Host or Maitre D' in a high-volume, upscale or fine dining environment
  • Strong communication and interpersonal skills
  • Familiarity with reservation management software
  • Ability to lead a small team with confidence and clarity
  • Experience handling VIPs and high-profile clientele
  • Ability to multitask and stay composed under pressure
  • Flexible schedule and willingness to work nights, weekends, and holidays as needed
  • A genuine passion for hospitality, service, and people

Additional Information:

Job Posted:
April 24, 2026

Expiration:
May 21, 2026

Employment Type:
Parttime
Work Type:
On-site work
Job Link Share:

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