Lead Host/ess

• Greet and welcome all guests in a warm, professional, and engaging manner
• Manage reservations, guest flow, and table assignments to ensure smooth service operations
• Escort guests to their tables and assist with seating as needed
• Act as the primary communication liaison between guests, servers, back servers, food runners, and kitchen staff
• Monitor the dining room to maintain optimal pacing, service flow, and guest satisfaction
• Participate in pre-shift meetings and remain knowledgeable of menu items, wine selections, and daily offerings
• Maintain cleanliness and organization of the restaurant entrance, host station, and coat check area
• Ensure menus, floor plans, and host supplies are fully stocked and up to date
• Answer phones and respond to guest inquiries professionally and efficiently
• Comply with all Four Seasons standards, as well as federal, state, and local health, safety, and labor regulations

• High School Diploma or equivalent
• Minimum of 1–2 years of fine dining front-of-house experience, including host/hostess or equivalent roles
• Strong organizational skills, attention to detail, and the ability to multitask in a fast-paced environment
• Excellent communication skills and a genuine passion for hospitality
• Working knowledge of reservation systems (OpenTable or similar), POS systems, and Microsoft-based applications
• Impeccable grooming, professionalism, and adherence to uniform and appearance standards
• Authorization to work in the United States is required for this role

Food and wine knowledge is preferred

• Competitive salary, wages, and a comprehensive benefits package
• Excellent training and development opportunities
• Employee discounts for stays at any Four Seasons property worldwide
• Complimentary dry cleaning for employee uniforms
• Complimentary employee meals
• Additional property-specific benefits as available