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Lead Host/ess

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Four Seasons

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Location:
Türkiye , Istanbul

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Category:
Hospitality and Tourism

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Contract Type:
Not provided

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Salary:

Not provided
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Job Description:

Four Seasons Hotel Istanbul at the Bosphorus is looking for a dedicated and service-oriented Lead Hostess to join our dynamic Food & Beverage team. In this important role, you will be the first point of contact for our guests, ensuring a warm welcome, smooth seating flow, and exceptional dining experience.

Job Responsibility:

  • Manage and accurately record all restaurant reservations
  • Greet guests warmly upon arrival and guide them to their tables
  • Monitor dining room flow to optimize seating
  • Communicate effectively with the service team
  • Respond to guest inquiries and accommodate special requests
  • Prepare and maintain the hostess desk, reservation book, menus, and guest materials
  • Coordinate with the kitchen and service team to track table readiness
  • Assist in organizing daily reports, guest preferences
  • Support opening and closing procedures
  • Maintain cleanliness of the entrance and podium
  • Uphold Four Seasons grooming standards and service excellence
  • Participate in required trainings and departmental meetings
  • Perform any other duties assigned by F&B Supervisor or Outlet Manager

Requirements:

  • Minimum high school diploma
  • university degree preferred
  • Preferably 2–3 years of experience in hotel Food & Beverage operations
  • Strong knowledge of F&B products and restaurant service standards
  • Excellent communication and guest-relations skills
  • Advanced command of English and Turkish
  • Proficiency in MS Office and familiarity with reservation/POS systems
  • Strong organizational skills and attention to detail
  • Ability to multitask in a fast-paced environment with grace and professionalism
  • Positive attitude, team-oriented mindset, and high level of self-motivation
  • Flexibility to work in shifts, including weekends and holidays
What we offer:
  • Private Health Insurance
  • Excellent Learning and Development opportunities
  • Complimentary Accommodation at other Four Seasons Hotels and Resorts
  • Complimentary Dry Cleaning for Business Attire
  • Complimentary Employee Meals
  • Discounted Indoor Parking Privileges

Additional Information:

Job Posted:
May 04, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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