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Willis Towers Watson Logo Willis Towers Watson · Office Administration

Lead Executive Assistant

India, Mumbai · Job Posted March 25, 2026
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Job Description

This role provides high‑impact executive and operational support to senior leaders while leading a team of Executive Assistants.

Job Responsibility

  • Act as a trusted partner to senior leaders by anticipating needs and solving problems proactively
  • Manage complex calendars, meetings, and domestic and international travel
  • Prioritise requests and manage executive time effectively
  • Draft and manage emails, communications, and correspondence
  • Coordinate with internal and external stakeholders with professionalism and discretion
  • Prepare presentations, reports, spreadsheets, and briefing documents
  • Support meeting governance, including agendas, action tracking, and follow‑ups
  • Attend leadership meetings and share clear, outcome‑focused summaries
  • Act as Team Lead for the Executive Assistant group
  • Manage and support a team of 4–6 Executive Assistants
  • Provide coaching, guidance, and regular feedback to team members
  • Allocate work, manage priorities, and ensure quality and timely delivery
  • Support onboarding, training, and development of new and existing team members
  • Act as the first point of escalation for operational issues
  • Own and manage intranet content, ensuring accuracy and timely updates
  • Coordinate content publishing and retirement with relevant stakeholders
  • Ensure alignment with branding, communication, and governance standards
  • Support TCTO initiatives by coordinating updates, tracking actions, and maintaining visibility
  • Support planning and execution of business reviews, townhalls, and offsites
  • Manage special projects, trackers, and leadership materials
  • Support global stakeholders across different regions and time zones
  • Handle sensitive information with complete confidentiality
  • Maintain strong documentation and record‑keeping standards

Requirements

  • 10–15 years of relevant administrative experience
  • Minimum 2 years of people management experience (team size of 4–6)
  • Experience supporting senior leaders in a global, hybrid environment
  • Graduate in any discipline
  • Strong organisational and prioritisation skills
  • Ability to manage up and influence stakeholders
  • Calendar, email, travel, and expense management
  • Stakeholder and project coordination
  • Event planning and execution
  • Excellent written and verbal communication
  • Strong MS Office skills
  • Experience managing intranet content and governance
  • Exposure to TCTO‑related initiatives
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