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The Lead Esthetician assists by overseeing all treatment aspects of the spa and assisting service providers. Provides relaxing and thorough massages, facials, and body treatments to guests of the spa that uphold the standards of the Four Seasons Hotel.
Job Responsibility
Follow all standards set in place by Four Seasons for sequence of service
Able to utilize Book4Time and/or any computerized applications
Clean and properly flip the treatment room after each service
Maintain a neat and quiet work area at all times
Maintain a well-stocked treatment room at the end of each shift
Have knowledge of each area of the Spa and Fitness Center and provide information to guests about services offered in the Spa as well as the Hotel
Perform all treatments assigned to your shift
Comply with Four Seasons’ Category One and Category Two Work Rules and Standards of Conduct as set forth in the Employee Handbook
Have knowledge of retail offerings and be prepared to make appropriate recommendations to guests
Provide professional massages and body treatments for any guest/resident
Provide professional in room massages if required by a guest/resident
Respond appropriately in any hotel emergency or safety situation
Perform other tasks or projects as assigned by hotel management and staff
Adhere to meal break policy and follow proper payroll procedures
Creates a team of service providers to meet all aspects of professionalism and service demands
Maintains a fully staffed department by recruiting, interviewing, training and assist with scheduling service provider staff
Responsible for end of month manual inventory of product
Responsible for maintaining par levels for professional product
Responsible for maintaining the cleanliness and sanitation standards including all spa treatment rooms, and dispensary
Requirements
High school degree preferred
Current State of New York Massage Therapy License
Minimum of 5 years of experience as Esthetician in a luxury spa setting
Must be able to work holidays, weekends, and preferably Thursdays and Saturdays
What we offer
Be part of a cohesive team with opportunities to build a successful career with global potential
Have access to a robust benefit plan
Have the opportunity to engage in diverse and challenging work