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The Four Seasons Resort Lāna’i is looking for a Lead Esthetician who shares a passion for excellence and who infuses enthusiasm into everything they do. Our teams have the opportunity to shape our guest experience by providing exceptional knowledge of the Resort and exemplifying the Golden Rule in each interaction. This dual role includes performing advanced skincare treatments, supervising the aesthetics team, maintaining treatment protocols, and ensuring the spa operates at the highest level of excellence. You will also play a vital role in fostering a collaborative and professional environment while supporting the achievement of financial and service-related goals.
Job Responsibility:
Deliver personalized, high-quality facial treatments and aesthetic services
Maintain current knowledge of skincare techniques, products, and industry trends
Promote retail products and educate guests on personalized skincare routines
Supervise and mentor a team of aestheticians
Conduct training sessions
Evaluate aestheticians regularly
Develop team schedules
Oversee inventory levels for skincare supplies and retail products
Write and update treatment protocols
Conduct regular spa walkthroughs
Act as a point of contact for guest feedback
Recommend and promote new treatments and services
Create a welcoming and serene environment for every guest interaction
Requirements:
Legal work authorization in United States
Required by the Hawaii State Department of Health to obtain a Tuberculous (TB) clearance card
Ability to stand for extended periods, lift up to 30lbs, and push/pull as needed during shifts
Weekend and Holiday availability required
Hawaii State License as an Esthetician
A minimum of 3 years of experience working as a certified esthetician in a luxury spa or wellness environment, preferably with at least 1 year of supervisory experience
Strong understanding of high-quality spa service experiences and skincare techniques
Ability to operate and maintain all facial equipment to the highest standards
What we offer:
100% Employer contributed Medical, Dental, and Vision benefits
Competitive wages and other benefits (Retirement Plan, Wellness Credit, etc.)
Paid Time Off & Holiday Pay
Inclusive and diverse employee engagement & recognition events all year-round
Complimentary stays and exclusive discounts at Four Seasons Worldwide
Complimentary Employee Meals & Dry Cleaning for Employee Uniforms
Owner subsidized on-island housing, inter-island airfare to Oahu and other resources