Lead Escalation Engineer - NetScaler Job at Cloud Software Group (Bengaluru)

New

Lead Escalation Engineer - NetScaler

Lead Escalation Engineer is responsible for providing technical assistance on Ci...

Location

India , Bengaluru

Salary:

Not provided

Cloud Software Group

Expiration Date

Until further notice

Requirements

BS or BA in Computer Science, Information Systems, Engineering, Mathematics, Physics, Statistics or related technical discipline experience preferred
Experience working with multi-tiered application design and development
Experience with debugging techniques and tools required, including the ability to analyze and debug dump files, network and stack traces
Load Balancers (e.g. Citrix NetScaler, F5 BigIp, Cisco CSS)
Web Application Firewalls (e.g. Citrix NetScaler, Imperva, Akamai)
SSL VPN solutions (e.g. Citrix NetScaler Gateway, Juniper SA Series, Cisco SSL VPN)
Network monitoring and management (e.g. PRTG, Obkio, Auvik, SNMP)
Sniffers and Protocol Analyzers (e.g. Wireshark, tcp dump, ethereal)
Knowledge of Security technologies (e.g. SSL/TLS, VPNs, Firewall, IDS/IPS)
Knowledge of routing protocols (RIP, OSPF, BGP) and switching technologies

Job Responsibility

Provide technical assistance on Citrix products to customers of large size, scope, and/or political complexity - via phone, email and/or remote access
Support focuses on in-depth problem analysis of Citrix products and their integration into enterprise-wide mixed environments
Assist less senior colleagues - conducting cases reviews and providing mentorship to ensure quicker resolution
Use sophisticated technical troubleshooting skills to independently isolate, analyze, and provide resolution to customer issues of high complexity
Qualify only the most complex customer issues for assistance from the escalation team or other vendors
Works to achieve operational targets with major impact on the departmental results
Contributes to the development of goals for the department and planning efforts (budgets, operational plans, etc.)
May manage large projects or processes that span outside of immediate job area
Responsible for making moderate to significant improvements of processes, systems or products to enhance performance of job area
Communicates with parties within and outside of own job function

Fulltime

New

Lead Escalation Engineer - NetScaler

Lead Escalation Engineer is responsible for providing technical assistance on Ci...

Location

India , Bengaluru

Salary:

Not provided

Cloud Software Group

Expiration Date

Until further notice

Requirements

BS or BA in Computer Science, Information Systems, Engineering, Mathematics, Physics, Statistics or related technical discipline experience preferred
Experience working with multi-tiered application design and development
Experience with debugging techniques and tools required, including the ability to analyze and debug dump files, network and stack traces
Engineering university degree combined with at least six years of tech support experience in a large enterprise environment
Solid understanding of windows (both client & Server OS) as well as Linux networking (DNS / DHCP / IP) and basics networking knowledge, including TCP, UDP, HTTP and SSL
Authentication protocols like SAML, OAuth
Comfortable working in solving problems / debugging ASP.NET based multi-tenant cloud services, and have proven understanding Windows
Ideally, acquired industry certifications in the areas of Virtualization and/or Cloud which includes working knowledge of AWS / Azure / ESXi
Load Balancers (e.g. Citrix NetScaler, F5 BigIp, Cisco CSS)
Web Application Firewalls (e.g. Citrix NetScaler, Imperva, Akamai)

Job Responsibility

Provide technical assistance on Citrix products to customers of large size, scope, and/or political complexity - via phone, email and/or remote access
Support focuses on in-depth problem analysis of Citrix products and their integration into enterprise-wide mixed environments
Assists less senior colleagues - conducting cases reviews and providing mentorship to ensure quicker resolution
Uses sophisticated technical troubleshooting skills to independently isolate, analyze, and provide resolution to customer issues of high complexity
Qualifies only the most complex customer issues for assistance from the escalation team or other vendors
Works to achieve operational targets with major impact on the departmental results
Contributes to the development of goals for the department and planning efforts (budgets, operational plans, etc.)
May manage large projects or processes that span outside of immediate job area
Responsible for making moderate to significant improvements of processes, systems or products to enhance performance of job area
Communicates with parties within and outside of own job function

Fulltime

Operational Lead – D2D Ops

We are looking for an experienced and proactive Operational Lead – Day-to-Day (D...

Location

Saudi Arabia , Riyadh

Salary:

Not provided

Rackspace

Expiration Date

Until further notice

Requirements

Bachelor's degree in Information Technology, Computer Engineering, or related field.
8+ years of experience in IT network and security operations, with at least 2–3 years in a leadership role.
Deep understanding of network protocols, routing, switching, VPNs, and security architectures.
Hands-on experience with enterprise firewalls and next-gen security appliances (e.g., Palo Alto, Fortinet, Cisco ASA/Firepower).
Experience managing load balancers and ADCs (e.g., F5, Citrix NetScaler, HAProxy, NGINX).
Knowledge of cloud networking constructs and security groups in public clouds (AWS, Azure, GCP).
Experience with IPS/IDS, SIEM tools, vulnerability management, and secure access controls
Proficiency in troubleshooting L2/L3 network issues and packet analysis tools (e.g., Wireshark).
Familiarity with security best practices, hardening standards, and compliance frameworks (e.g., NIST, ISO 27001).
Strong understanding of ITIL-based operational processes and incident/change/problem management.

Job Responsibility

Lead daily operations and incident response across cloud and data center network infrastructure, including firewalls (FW), load balancers (LB), and security tools.
Ensure uptime, performance, and integrity of cloud networking and perimeter security components.
Administer and troubleshoot virtual and physical firewalls, VPNs, routers, switches, and load balancers (e.g., F5, Palo Alto, Fortinet).
Monitor and manage network traffic, routing policies, and segmentation across hybrid environments.
Maintain rule bases, NAT, ACLs, and policies on firewalls and security appliances.
Coordinate with security, cloud, and infrastructure teams to ensure security compliance and risk mitigation.
Drive operational excellence in response handling, root cause analysis (RCA), and long-term remediation.
Collaborate with cloud architects to optimize secure connectivity between on-prem and public cloud.
Develop and maintain operational runbooks, SOPs, network diagrams, and security documentation.
Participate in change management, patching cycles, and infrastructure upgrades with minimal service impact.

Fulltime

Professional services delivery Engineer IV

The Professional Services Engineer IV is a senior technical expert responsible f...

Location

India

Salary:

Not provided

Rackspace

Expiration Date

Until further notice

Requirements

10+ years of experience delivering enterprise Citrix XenApp/XenDesktop or VDI-focused projects
Expert-level knowledge of Citrix technologies: Virtual Apps & Desktops, Workspace Environment Management (WEM), Director, NetScaler Gateway, PVS/MCS, StoreFront
Strong experience with Windows Server, Active Directory/GPO, AVD or other cloud VDI solutions, and supporting infrastructure
Advanced troubleshooting skills across Citrix, VDI, networking, storage, and virtualization (VMware Required, OpenStack Desired)
Proven experience leading complex enterprise implementations and migrations
Strong communication skills, including experience presenting to technical and executive audiences

Job Responsibility

Lead the design of scalable, secure, and resilient Citrix XenApp, XenDesktop, and VDI architectures
Develop high-level and low-level designs, implementation plans, test plans, and migration strategies
Execute complex deployments, upgrades, and migrations of Citrix solutions including Delivery Controllers, StoreFront, Workspace app, Provisioning Services (PVS), Machine Creation Services (MCS), NetScaler, and profile management
Lead large-scale customer engagements with ownership of project architecture, technical quality, deliverables, and timelines
Act as the highest-tier escalation point for Citrix and VDI-related issues
Provide expert guidance on best practices, performance optimization, capacity planning, disaster recovery, and operational excellence
Partner with customer leadership teams to translate business needs into technical solutions
Deliver workshops, design sessions, and knowledge-transfer activities
Produce clear documentation, including architecture diagrams, runbooks, operational guides, and executive-level summaries
Work closely with project managers, solution architects, product teams, and other engineering towers on integrated solutions

Fulltime

New

Project Manager (Survey)

Location

United States , Mesa

Salary:

Not provided

EPS Group

Expiration Date

Until further notice

Requirements

High School Diploma or GED required
Minimum of 10 years of experience in surveying
Professional knowledge of Microsoft Office, Civil 3D, and Bluebeam
Advanced knowledge and understanding of construction documents and standards
Excellent communication and problem-solving skills and a high level of emotional intelligence with the ability to interface both in person and remotely (videoconferencing, phone, etc.)
Must demonstrate the ability to closely monitor project progress
Promote a positive teamwork environment, and lead and motivate a team in a fast-paced environment
Strong understanding of surveying standards and terminology, field data, legal descriptions, deeds, and property descriptions
Exceptional organization skills and attention to detail
Demonstrated ability to work accurately, follow procedures and schedules, and prioritize multiple tasks

Job Responsibility

Manage, lead, and oversee all team activities, including documents, client management, internal team management, and project financials
Develop project timelines, including phases, completion dates, and milestones, and establish workflow and project plan
Responsible for preparing contracts and proposals, including establishing the scope of work, schedules, and fees. Prepare and submit proposals to clients. Participate in new project interviews
Lead project kickoff and closeout meetings and lead project coordination meetings with internal team members and external partners as needed
Serve as the primary client contact to understand goals, ensure the project meets their needs and specifications
Monitor project health by reviewing project plans, budgets, billings, schedule, and progress, resolve problems, and coordinate all project activities. Course correct with team members to make sure project objectives are met (including other departments and sub-consultants)
Delegate project tasks to team members promptly, provide clear direction on tasks and expectations on deliverables, and establish clear deadlines with team member affirmation
Responsible for invoice management, including change orders and additional services
Provide quality assurance and control. Provide direction to technical staff on project issues and general surveying principles
Responsible for resource management for the project team

What we offer

Health, life, 401(k), dental and vision insurance
Short-term, long-term disability insurance and leave
11 Paid holidays
Generous Paid Time Off
Quarterly bonuses
401(k) with employer match

Fulltime

New

Kitchen porter

As a Kitchen Porter, you’ll play a key role in keeping the kitchen running smoot...

Location

United Kingdom , Salford

Salary:

12.21 - 12.50 GBP / Hour

360 Resourcing Solutions

Expiration Date

Until further notice

Requirements

good work ethic
attention to detail
team-first mindset

Job Responsibility

washing up
handling deliveries
cleaning down
supporting the chefs during service

What we offer

staff discounts on food & drinks
career progression support
free food and drink on shift
generous staff discounts at all sites when not at work
flexible shifts
12 free counselling sessions a year
birthday and Christmas credit to spend at venues
two staff parties a year
50% off late-night taxis
fully funded hospitality hikes

New

Social Content Manager

Jellyfish is hiring a Social Content Manager to join our award-winning team, wor...

Location

United States , Los Angeles

Salary:

70000.00 - 80000.00 USD / Year

Jellyfish

Expiration Date

Until further notice

Requirements

3+ years experience working on social media
Must be passionate about social media, entertainment - particularly TV and film- and pop culture
Experience creating content for social media: static asset, short and long form video (Reels, TikTok and longer scripted pieces), GIPHY stickers, GIFs, memes
Experience covering live events and working with talent on photo and video production shoots (within a marketing shoot or junket environment)
Experience building online communities, and an understanding of fandom communities in social spaces
Someone with experience delivering social campaigns at a national level
Experience working with clients by email, call or in-person
Experience in the entertainment industry

Job Responsibility

Develop and create innovative breakthrough content for client’s social channels that elevates the brand voice
Bring your passion to work
we’re not looking for cut and paste creative
Embrace a team-oriented, collaborative approach to creative
Keep up on the latest social trends and translate them into smart reactive content
Support creative brainstorming, community management, short and long-form social copywriting, and scriptwriting
Ensure content aligns with creative strategy
Work with the project management team to ensure creative is delivered on time and on-brief
Work with client partners to ensure briefs are clear and actionable
Support social coverage for live events and marketing and junket shoots by briefing and managing high profile entertainment talent

What we offer

discretionary annual bonus scheme
401k retirement plan
healthcare, vision and dental insurance
short and long-term disability and life cover
Work remotely for up to 60% of your days
flexible working hours between 8am and 6:30pm
Accumulate one paid day each month (2 hours per week) for self-development
access to Jellyfish Learn
14 weeks of paid leave for primary caregivers
4 weeks of paid leave for secondary caregivers

Fulltime

New

Quality Manager

The QHSE Manager contributes and drives the organization in order to maintain an...

Location

United States , Greenwood

Salary:

105000.00 - 125000.00 USD / Year

ALFA LAVAL ITALY S.R.L.

Expiration Date

Until further notice

Requirements

Bachelor's degree (Engineering/Science preferred)
5+ years of proven experience in manufacturing/engineering setting, managing QMS, audits, risk, and process improvements
Knowledge of manufacturing processes, metrology (CMM), engineering drawings, and improvement tools (Lean, Six Sigma)
Candidates must demonstrate proven experience in implementing and maintaining ISO 9001, ISO 14001, and ISO 45001 systems
Strong leadership
Problem solving
Communication
Organizational skills
Ability to drive change

Job Responsibility

Drive and coordinate QHSE projects/activities and spread best practices
Keep risk assessment and environmental analysis updated and in compliance with applicable legislation
Develop, maintain and improve QHSE management systems, with focus on auditing process, KPIs management, training/competences development, SOPs and instructions and improvement projects/activities (ISO 9001, 14000/45001)
Support line management in their (line management) QHSE accountability and when improving QHSE culture. Guaranteeing customer requirements (if defined) are completely fulfilled
Lead and continuously improve both Quality Assurance and Quality Control processes, ensuring robust systems for proactive prevention and detection of defects, consistent compliance with global standards, and delivery of products that meet or exceed customer expectations
Promote and manage continuous improvement projects/activities in Quality, Health & Safety and Environmental areas, in particular to prevent any kind of injuries and occupational diseases, to prevent and limit the impacts coming from our activities in the environment and in alignment with Alfa Laval Quality, Health & Safety and Environmental Strategy
Act to build QHSE mindset and competences in alignment with Alfa Laval Quality, Health & Safety and Environmental Strategy/Policies
Conduct risk assessments, hazard studies, and manage non-conformities, implementing corrective & preventive actions (CAPA)
Perform internal/external audits, monitor performance via KPIs, and report to senior management
Investigate accidents, near misses, and environmental incidents, reporting findings

Fulltime

Lead Escalation Engineer - NetScaler

Cloud Software Group

Location:
India , Bengaluru

Category:
IT - Software Development

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:
January 30, 2026

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