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The Lead Analyst for the Professional Billing IT team is responsible for the advanced design, building/configuring, testing, and support of the Epic Professional Billing application. As the subject matter expert, this role is key in ensuring system functionality meets complex billing workflows and operational efficiencies. The Lead Analyst partners with key operational stakeholders to translate business needs into Epic workflows, effectively enhancing application performance and use.
Job Responsibility:
Lead the design, configuration, testing, and support of the Epic Professional Billing application, ensuring alignment with departmental goals
Act as the primary liaison between the PB IT team and operational counterparts to translate business needs into Epic workflows
Lead complex troubleshooting and triage efforts across Epic and third-party applications to ensure optimal system performance
Act as the primary owner for integration efforts and optimizations, enhancing application use and performance
Lead presentations and communications with leadership, facilitating collaboration among team members
Champion the implementation of Gold Star and Staying Current functionalities to maintain system performance and improve operational efficiency
Requirements:
Bachelor’s degree in Information Systems, Healthcare Administration, Business, or related field, or equivalent work experience
Minimum of 7 years of Epic experience, with significant experience in Professional Billing
Strong analytical, troubleshooting, and problem-solving skills
Ability to work independently with minimal supervision while managing multiple priorities
Excellent communication and interpersonal skills, with the ability to collaborate effectively with clinical, financial, and IT stakeholders
Epic Professional Billing certification
Nice to have:
Additional Epic certifications (e.g., Hospital Billing, Resolute, Claims, or related revenue cycle modules)
Experience with revenue cycle operations, billing, and reimbursement processes in a healthcare setting
Knowledge and hands-on experience with Epic Charge Router and/or Charging workflows
Knowledge of SQL, reporting tools, or data extracts
Experience with project management methodologies and tools
Prior experience with Epic upgrade cycles, optimization initiatives, or strategic system projects
Expertise in Epic integration points and downstream system impacts
Charge Router certification
Additional Epic certifications or cross-certifications
What we offer:
flexible schedules
affordable health, vision and dental insurance
child care and student loan subsidies
generous levels of time off
403(b) Retirement Savings plan
Pension
Tuition and certain License and Certification Reimbursement