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This role bridges the responsibilities of acquiring new customers and fostering growth within an existing book of business. As a consultative, strategic advisor, the Lead Account Executive will leverage deep product knowledge, customer insights, and a results-driven approach to drive new business acquisition (70%) while ensuring customer retention and expansion (30%). The role amplifies Culture Amp’s mission by creating impactful partnerships and delivering measurable ROI to clients.
Job Responsibility:
Proactively identify and engage potential customers through a mix of outbound calls, emails, LinkedIn, and attendance at marketing events (virtual and in-person)
Creation of specific points of view (POV’s) on their identified ‘lighthouse accounts’
Run tailored product demonstrations for People Leaders, establishing credibility and highlighting Culture Amp’s competitive differentiators
Build and manage a robust sales pipeline, expertly guiding prospects through the sales process from discovery to close
Develop and present compelling business cases for prospects to adopt Culture Amp’s platform, leveraging insights and ROI calculations
Collaborate with internal stakeholders (e.g., legal, procurement, and security teams) to remove barriers and streamline deal closure
Maintain accurate pipeline and forecasting data in Salesforce and other tools to meet quarterly new business quotas
Serve as a trusted advisor for existing customers, driving retention by proactively identifying risks and implementing tailored mitigation plans
Creation of tailored Account Plans that help serve as a north star for the GTM functions
Conduct regular strategic reviews, leveraging data-driven insights to uncover expansion opportunities and optimize customer engagement with the platform
Build a sustainable pipeline of upsell and cross-sell opportunities, converting them into closed-won deals to achieve expansion targets across a rolling 6 month period
Establish multi-threaded relationships with key stakeholders, fostering deeper connections to ensure long-term loyalty
Requirements:
5-7+ years of sales experience (closing) with a focus on either new or expansion (or both) driven revenue targets
Proven experience in the SaaS space, particularly within HR Tech or related fields
Strong ability to identify and self-source both new and expansion opportunities, employing innovative strategies
Exceptional executive presence with polished presentation and communication skills, particularly when engaging with VP and C-suite executives
Experience building and navigating relationships within Enterprise environments
Familiarity with sales methodologies, such as MEDDPICC, and a solid understanding of deal stage progression
Proficiency in leveraging data for decision-making and influencing others
Skilled in assessing business opportunities and understanding diverse buyer personas
Proven track record in orchestrating the closure of business deals with a clear understanding of customer needs
Experience coordinating cross-functional teams (Solution Consulting, Security, Legal) through complex sales cycles
Nice to have:
Fluency in either German, French, Spanish or Dutch (in addition to English)
Experience of working with Western European enterprise customers
What we offer:
Employee Share Options Program
Programs, coaching, and budgets to help you thrive personally and professionally
Access to external providers for mental wellbeing and coaching support
Monthly Camper Life Allowance
Team budgets dedicated to team building activities and connection
Intentional quarterly wellbeing pauses
Extended year-end breaks
Excellent parental leave and in work support program available from day 1
5 Social Impact Days a year
MacBooks for you to do your best & a work from home office budget
Medical insurance coverage for you and your family (Available for US & UK only)