Lead Director, Strategic Planning

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. Position Summary The Chief of Staff (CoS) to the SVP of Employer Sales is a strategic and execution partner responsible for strengthening renewal strategy, improving delivery reliability, and increasing overall leadership effectiveness across the Sales and Account Management organization. This role improves decision quality, installs a disciplined operating rhythm, and ensures early alignment between renewal strategy, pricing intent, and delivery readiness. The CoS acts as an objective filter for issues and initiatives brought to the SVP—clarifying priorities, surfacing trade-offs, and ensuring follow-through on the work that matters most. The role is both highly strategic and strongly execution-oriented, with a focus on reducing late-stage renewal risk, preventing delivery failures, and enabling the SVP and leadership team to operate with clarity and confidence.