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Lead Director, Strategic Accounts

https://www.cvshealth.com/ Logo

CVS Health

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Location:
United States

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Category:

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Contract Type:
Not provided

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Salary:

105000.00 - 231132.00 USD / Year

Job Description:

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.

Job Responsibility:

  • Serve as the senior level liaison for large and complex clients within the Employer segment
  • Interface with Executive Leadership both internally and externally
  • Grow business through renewal, retention, and up-sell of existing clients
  • Assist the strategic account team as the quarterback and have full ownership for client satisfaction and service delivery
  • Influence client up-sell opportunities through utilizing consultative selling skills by recommending CVS Health solutions to meet key client needs
  • Develop and deliver quarterly and annual reporting to clients on their drug trend and financial performance and facilitates in identifying client cost-saving opportunities
  • Formulate responses to Request for Proposals (RFPs) through collaboration with primary internal partners such as underwriting
  • Execute client renewals by building relationships with key client stakeholders and asking effective probing questions that lead to innovation pharmacy benefit plan designs
  • Interact and influence senior leaders within the Enterprise

Requirements:

  • 8+ years of cumulative Account Management or equivalent client-facing experience in healthcare or the PBM industry
  • Must possess a valid and current driver’s license
  • Must possess personal vehicle sufficiently reliable to meet the requirements of the job and is appropriately insured

Nice to have:

  • Experience managing 6-8 large employer group accounts or health plan accounts
  • Experience managing a book of business in PBM industry
What we offer:
  • Affordable medical plan options
  • 401(k) plan (including matching company contributions)
  • Employee stock purchase plan
  • No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching
  • Paid time off
  • Flexible work schedules
  • Family leave
  • Dependent care resources
  • Colleague assistance programs
  • Tuition assistance
  • Retiree medical access

Additional Information:

Job Posted:
February 21, 2026

Expiration:
February 28, 2026

Employment Type:
Fulltime
Work Type:
Remote work
Job Link Share:

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