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We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.
Job Responsibility:
Serve as the senior level liaison for large and complex clients within the Employer segment
Interface with Executive Leadership both internally and externally
Grow business through renewal, retention, and up-sell of existing clients
Assist the strategic account team as the quarterback and have full ownership for client satisfaction and service delivery
Influence client up-sell opportunities through utilizing consultative selling skills by recommending CVS Health solutions to meet key client needs
Develop and deliver quarterly and annual reporting to clients on their drug trend and financial performance and facilitates in identifying client cost-saving opportunities
Formulate responses to Request for Proposals (RFPs) through collaboration with primary internal partners such as underwriting
Execute client renewals by building relationships with key client stakeholders and asking effective probing questions that lead to innovation pharmacy benefit plan designs
Interact and influence senior leaders within the Enterprise
Requirements:
8+ years of cumulative Account Management or equivalent client-facing experience in healthcare or the PBM industry
Must possess a valid and current driver’s license
Must possess personal vehicle sufficiently reliable to meet the requirements of the job and is appropriately insured
Nice to have:
Experience managing 6-8 large employer group accounts or health plan accounts
Experience managing a book of business in PBM industry
What we offer:
Affordable medical plan options
401(k) plan (including matching company contributions)
Employee stock purchase plan
No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching