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Lead Director, Solutions Delivery

https://www.cvshealth.com/ Logo

CVS Health

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Location:
United States

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Contract Type:
Not provided

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Salary:

144200.00 - 288400.00 USD / Year

Job Description:

Leads the Solutions Delivery vertical responsible for execution of predefined products and ad hoc analytics engagements for pharmaceutical manufacturers. Owns delivery excellence, client satisfaction, scope discipline, and financial performance. Ensures repeatable, scalable execution aligned to product standards and commercial objectives.

Job Responsibility:

  • Owns end-to-end delivery governance across all active engagements, ensuring timelines, scope, and quality standards are consistently met
  • Serves as executive escalation point for client and internal stakeholders
  • Oversees resource planning, capacity management, and margin performance across the portfolio
  • Ensures adherence to product standards and prevents unnecessary customization or scope creep
  • Partners with Commercial, Product, Data, and Strategy teams to align delivery with strategic objectives
  • Implements standardized playbooks, templates, and performance tracking mechanisms to improve or deliver predictably
  • Monitors engagement financials, including revenue realization, cost control, and operational efficiency
  • Identifies cross-sell and upsell opportunities within existing engagements
  • Provides coaching and oversight to engagement managers and business analysts to ensure high-quality execution

Requirements:

  • Bachelor's Degree required (Business Administration, Data Science, Business Analytics, Informatics)
  • 10+ years of experience in consulting, pharma services, data delivery, or client engagement leadership
  • Experience managing multi-project portfolios and P&L accountability preferred
  • Master's Degree preferred (MBA, Data Science, Business Analytics, Informatics)
What we offer:
  • Affordable medical plan options
  • 401(k) plan (including matching company contributions)
  • Employee stock purchase plan
  • No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching
  • Paid time off
  • Flexible work schedules
  • Family leave
  • Dependent care resources
  • Colleague assistance programs
  • Tuition assistance
  • Retiree medical access

Additional Information:

Job Posted:
April 05, 2026

Expiration:
April 16, 2026

Employment Type:
Fulltime
Work Type:
Remote work
Job Link Share:

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