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We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. The Lead Director, Technology will manage the software engineering and product management teams in the organization that develops and operates the systems and processes for PBM Rebates products for CVS Health. The Lead Director will collaborate with the business stakeholders, vendors, and external partners to align the technology solutions with the strategic goals and objectives. Successful candidate will be responsible for overseeing strategic initiatives and ensuring the successful execution of engineering programs. This role requires a driven and visionary leader with a strong technical background, exceptional management skills, and the ability to collaborate effectively with cross-functional teams.
Job Responsibility:
Provide direction and guidance to the technology teams that work on software products and applications
Manage the delivery of IT initiatives, ensuring the quality, design, timeliness, and budget adherence, and meeting the key OKRs (Objectives and Key Results) and KPIs (Key Performance Indicator)
Manage the IT budget, resources, and vendors delivering the IT projects and services in alignment with OKRs
Establish and maintain effective communication and collaboration with the business stakeholders, vendors, and external partners, meeting the business requirements and expectations, and resolving any issues or escalations
Drive the innovation and continuous improvement solutions, leveraging best practices, industry trends, and emerging technologies
Requirements:
10+ years of experience in matrixed organization spanning technical leadership and application development
7+ years of leading full-stack engineering teams including defining and leading the execution of the long-term technology strategy management and delivery
5+ years of experience in the following tech stack: Angular, React, TypeScript, SpringBoot, Java, Kotlin and test Frameworks (Jest, Karma, Jasmine, Selenium, Protractor) and CI/CD tool (Jenkins, Github actions, Concourse, Circle CI), or similar
5+ years of experience leading with deployment/modernization of applications to cloud platforms such as GCP, Azure, AWS, API Design & Development and Microservices Architecture
5+ years of Fiscal Management of capital and operating expense budgets
7+ years of partnering across the organization and lead enterprise initiatives
Bachelor's Degree or equivalent work experience
Nice to have:
15+ progressive years in enterprise level software delivery in high impact business areas
Collaborate with engineering teams on setting technical direction and ensure alignment with our technology strategy
Drive scale & reuse by leveraging platforms and capabilities
Technology research and innovation to develop long term roadmap based on emerging trends in healthcare and digital technologies with a hands-on, roll up your sleeves collaborative style of working
Strong fundamental understanding of data analytics planforms and data pipelines
The ability to inspire your organization to deliver quality software solutions
Lead, manage and grow multiple teams of product focused software engineers in modernizing our platform and core capabilities
Embrace and incubate emerging technology and open-source products across all platforms
Work in a startup mindset to modernize our existing tech stacks
Collaborate with internal teams to find areas of opportunities for automation and machine learning
Partner with architects, product owners, and software engineers to drive the implementation of new solutions and applications
Work within and across Agile teams to design, develop, test, implement, and support technical solutions across mobile and web full-stack development tools and technologies
Lead efforts to deploy new and existing applications into cloud environments – AWS, GCP and Azure
Conduct design and code review to ensure compliance with standards
Encourage innovation, implementation of cutting-edge technologies, inclusion, outside-of-the-box thinking, teamwork, self-organization, and diversity
Develop proof of concepts and ensure their successful transition to production, maintaining the highest standards of security and quality
Strong knowledge and experience in IT vendor management, and IT service management methodologies and frameworks
Demonstrated leadership through transformation initiatives
Proven experience in a product led transformation and mature operations
Strong people leadership capabilities with a strong ability to build a high performing team through formal training, diverse assignments, coaching, mentoring, and other techniques
Strong communication, collaboration, and stakeholder management skills, with the ability to influence and negotiate at all levels
Strong analytical, problem-solving, and decision-making skills, with the ability to drive innovation and continuous improvement
Master's Degree Preferred
What we offer:
Affordable medical plan options
401(k) plan (including matching company contributions)
Employee stock purchase plan
No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching
Paid time off
Flexible work schedules
Family leave
Dependent care resources
Colleague assistance programs
Tuition assistance
Retiree medical access
CVS Health bonus, commission or short-term incentive program
Award target in the company’s equity award program