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We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.
Job Responsibility:
Oversee the colleague scheduling experience, colleague scheduling technology, and an innovation & transformation portfolio
Ensure the allocation of the payroll budget across 9,000 stores is positioned to meet customer and colleague needs
Lead a team supporting CVS Pharmacy Retail Front Stores and Pharmacies
Interface with internal and field leaders
Align and influence senior leaders and business owners
Provide data-driven insights to improve how labor is used and distributed
Provide best-in-class field support through management of scheduling tools and reporting
Create a colleague centric WFM vision leveraging scheduling and labor strategy
Simplify and streamline scheduling and payroll management tools
Requirements:
7+ years of experience in Operations or Workforce Management roles
5+ years experience leading teams
Advanced working knowledge of Microsoft Excel and PowerPoint with demonstrated ability to create senior-leading facing materials
Ability to support minor travel (5%)
Bachelor’s Degree required
Nice to have:
Retail Pharmacy or Healthcare specific experience
Significant experience navigating and executing complex programs in a complex organization
High level of confidence and resilience and the ability to operate across many functions in the organization.
Ability to challenge the status quo, listen and create and navigate healthy tensions
Ability to manage day to day operational support while balancing execution on long-term strategic objectives
MBA Preferred
What we offer:
Affordable medical plan options
401(k) plan (including matching company contributions)
Employee stock purchase plan
No-cost programs including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching