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We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. CVS Health is seeking a strategic and results-driven leader to serve as Lead Director, Pharmacy Transformation within the Retail Pharmacy portfolio. This role is responsible for directly leading and driving efforts on researching and identifying potential opportunities for new growth, building the business case for implementation and change, and influence strategic decisions with a bias towards execution. The role is responsible for leading teams and joining forces with key partners to identify and scrutinize new products & programs that address patient needs in the market. This leader will be focused on incubating new growth opportunities over a long-term horizon, balancing innovation with operational feasibility and patient-centricity to deliver first to market, long-term value. The role will also be responsible for building future talent within the Pharmacy Growth organization and leading with curiosity, strategic discipline, agility and growth mindset. The leader will be responsible for a team of 2-5 people. They must have strong project management and governance skillsets and be able to effectively lead multiple workstreams at the same time. They must also be comfortable working in vague, white space, and undefined scopes and be able to work with agility while applying structure. They must also be resilient and be comfortable with change. The leader must be able to set clear milestones and action plans and know how to drive their team accordingly.
Job Responsibility:
Drive the vision for new pharmacy transformation opportunities within the Retail Pharmacy portfolio
Develop and maintain a strategic roadmap focused on innovation, operational feasibility, and patient-centric solutions
Research and analyze market trends, patient needs, and competitive landscape to identify new products and programs
Build robust business cases for new initiatives, including financial modeling, risk assessment, and implementation planning
Partner with internal stakeholders across operations, finance, technology, and clinical teams to align on growth priorities
Influence senior leadership decisions through data-driven insights and strategic recommendations
Lead the incubation of new growth initiatives from concept to pilot, ensuring timely execution and measurable outcomes
Balance innovation with scalability and compliance to deliver first-to-market solutions
Build and mentor a high-performing team within the Rx Growth organization
Foster a culture of curiosity, agility, and growth mindset to prepare future leaders
Ensure adherence to regulatory requirements and organizational standards in all new initiatives
Proactively identify and mitigate risks associated with new growth strategies
Stay ahead of industry trends and emerging technologies to inform strategic decisions
Champion patient-centric innovation that addresses evolving customer needs
Requirements:
10+ years of relevant work experience
Bachelor's Degree or equivalent relevant experience
Experience in health care (pharmacy and outside of pharmacy) or in private equity, venture capital, and consulting with focuses on emerging technologies and health care are strongly preferred
Strong strategic thinking, analytical rigor, and executional discipline, with deep understanding of patient behavior, pharmacy operations, and clinical adherence dynamics
Exceptional communication and stakeholder management skills and ability to influence strategy in a large and complex organization
Demonstrated experience delivering results as a leader and individual contributor, with extensive change management experience and ability to lead through change
Proven experience developing and executing strategies in a matrix operating model, with experience in margin optimization, consumer experience design, or pharmacy innovation preferred
Experience in margin optimization, consumer experience design, or pharmacy innovation
What we offer:
Affordable medical plan options
401(k) plan (including matching company contributions)
Employee stock purchase plan
No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching