Lead Director, Organization Design, CVS Health

CVS Health

Location:
United States

Category:
Human Resources

Contract Type:
Not provided

Salary:

100000.00 - 231540.00 USD / Year

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Job Description:

The Lead Director, Organization Design, will join the Organization Design Center of Excellence to analyze, design, and advise organization design projects across the CVS Health Enterprise.

Job Responsibility:

Serve as a trusted advisor to Chief People Officers and Senior Business or Function Leaders across the enterprise to provide organizational design expertise and knowledge
Partner with Human Resources Business Partners and Business or Function Leaders to facilitate and advise organization design projects across the enterprise
Provide a subject matter expert (SME) perspective and provide recommendations for improvements or modifications to organization structures and ways of working
Draft and develop organization structure and ways of working deliverables, materials, and/or documentation as part of project work
Utilize Org Design software to provide proactive insights and visualizations for HRBP(s) and Senior Leader(s)
Provide education or capability building to Human Resources Business Partners and Leaders across the enterprise
Ensure CVS Health Human Resources and Compensation policies and requirements are adhered to in organizational design work
Partner with other HR CoEs outside of the organizational design practice area or with other areas of the business to support the enterprise
Ensure industry standard organizational design best practices are followed in draft organizational structure models and ways of working
Support the work to further expand or improve the organizational design Center of Excellence

Requirements:

10+ years of organization design processes, best practices, frameworks, tools, and techniques
Proven experience in strategic/management consulting
Organization assessment, analysis, and design
Experience in interviewing stakeholders and drawing insights from qualitative feedback
Business process design and/or workflow design
Change management frameworks and processes (e.g., Prosci ADKAR, Lewin, Kotter, etc.)
Skills in Organization Design
Skills in Organization Effectiveness
Skills in Strategic and business consultation
Skills in Project management
Skills in Meeting and/or workshop facilitation
Skills in Stakeholder interviewing and intake of information
Skills in Communications (e.g., in person, video, telephone, written, and via facilitated presentation)
Skills in Microsoft Office Applications (e.g., Outlook, Word, Excel, PowerPoint, OneNote, Visio, etc.)
Advanced skills in Microsoft Office PowerPoint and Excel Applications
Skills in Org Design software (e.g., Agentnoon, OrgVue, Nakisa, etc.)
Ability to Lead Org Design efforts partnering with HRBPs and business leaders
Ability to Lead Org Design research efforts through primary research and leveraging outside Org Design networks
Ability to Apply organizational design processes, best practices, theories, and techniques to day-to-day work
Ability to Apply knowledge and experience to solve complex problems and organization challenges
Ability to Translate business unit strategy and apply to organization changes and design(s)
Ability to Facilitate small to large business meeting(s), design session(s), and workflow review(s)
Ability to Analyze data, draw conclusions, and identify trends and/or themes
Ability to Tell a story based on data, insights, and analysis
Ability to Provide recommendations to different levels of leadership
Ability to Communicate sensitive, confidential, and/or challenging information
Ability to Hold difficult conversations with stakeholders at various levels within the organization
Ability to Prioritize workload and execute work within the confines of deadlines and shifting priorities
Ability to Work independently as a Subject Matter Expert (SME) with limited supervision on organizational design related projects
Ability to Perform detailed analysis of job duties and assist with the development of job descriptions
Bachelor Degree preferred or equal years of working experience may be considered

Nice to have:

Masters
Healthcare, Health Plans, Pharmacy Services and/or Retail
Human Resources Business Partnering and/or Human Resources best practices
Compensation philosophy (e.g., Compensation Guidelines, job leveling, etc.)
Competency models and assessments

What we offer:

Affordable medical plan options
401(k) plan with matching company contributions
Employee stock purchase plan
No-cost wellness screenings
No-cost tobacco cessation programs
No-cost weight management programs
Confidential counseling
Financial coaching
Paid time off
Flexible work schedules
Family leave
Dependent care resources
Colleague assistance programs
Tuition assistance
Retiree medical access

Additional Information:

Job Posted:
September 11, 2025

Expiration:
September 20, 2025

Employment Type:

Fulltime

Work Type:

Hybrid work

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Lead Director, Organization Design