Lead Director of Category Promo & Coupon Planning & Execution, CVS Health

CVS Health

Location:
United States, Woonsocket, Rhode Island

Category:
-

Contract Type:
Employment contract

Salary:

100000.00 - 231540.00 USD / Year

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Job Description:

At CVS Health, we’re building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care. As the nation’s leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues – caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day.

Job Responsibility:

Leads a team of 3-4 in the design, development, planning, and execution of a Front Store product-centric promotional strategy
Aligns with Executive Director, Category Promo & Coupon Planning and Execution to collaborate with marketing, merchandising, supply chain, store operations, and price & value peers to plan and execute differentiated business unit, seasonal, and/or bi-weekly promotional events
Maintains a close partnership with Price & Value leadership team to continually innovate the holistic price, promotion, and coupon strategy
Develops and executes a comprehensive short and long-term product-centric promotion and coupon strategy
Routinely engages with peers and senior leaders across stakeholder groups in thought partnership on promotion and coupons strategy assessment
Closely monitors macro and micro trends in the retail environment to evaluate competitive landscape
Navigates ambiguity and change to achieve goals despite potential obstacles
Leads and participates in meetings/calls with corporate partners and retail leaders to support overall agenda and front store strategy
Champions innovation by bringing ideas to own ED & VP as well as the broader PCW Team in an agile way
Partners with the Price and Value leadership team to continually innovate the holistic price, promotion, and coupon strategy
Develops strong, and trusted, relationships with key stakeholders in Marketing, Merchandising, Supply Chain, Store Operations and DDAT
Leverages key data insights on promotional trends to influence both with and without authority to achieve buy-in from key cross-functional partners
Successfully recommends categories, brands and deals that will be most compelling for consumers based on historical product performance and market trends
Leverages a results-oriented mindset to assign appropriate timelines and accountabilities for initiatives, projects and deliverables
Optimizes and level sets expectations with stakeholders by partnering closely with Merchandising Leadership, Marketing Leadership, Supply Chain Leadership, Field Leadership, and Store Operations
Work cross-functionally with CSC partners to develop strategies and action plans to mitigate identified risks and opportunities tailored to the specific needs of each business unit
Optimizes use of data to support field execution of key programs and processes
Participates in the active management of Price & Value team resources to ensure OpEx, CapEx and IT Labor Hrs. spend is within fiscal year budget
Continuously looks for opportunities to drive efficiency and productivity across the team
Coaches and empowers team to identify new pathways to create simplicity for store teams and field leaders to execute key sales driving activities
Fully embraces organizational improvement initiatives, acting as a change agent with one’s own team and peers
Provides both constructive and positive feedback on new initiatives to appropriate teams
Develops the capabilities of direct reports to take on progressively higher levels of responsibility
Develops robust, diverse talent pools and succession plans
Promotes a high-performance culture by clearly setting goals and expectations
Develops external and internal networks that support a pipeline of talent into the price & value and/or broader merchandising team
Acts as a coach and mentor for team to develop and support IDPs for high potential talent
Leverages existing enterprise tools, such as talent profiles and enterprise development programs, to develop talent

Requirements:

10+ years’ experience of developing, implementing and executing retail merchandising and/or marketing programs
10+ years of demonstrated successful leadership experience in a highly competitive multi-unit environment
10+ years’ proven track record of influencing others with and without authority
10+ years’ experience building high-performing, successful teams developing key talent
10+ years’ experience actively taking on issues in a decisive manner
10+ years’ experience leading under pressure, adapting to changing dynamics in real time
10+ years’ experience understanding and breaking down highly complex situations
10+ years’ experience effectively demonstrating excellent verbal and written communication skills
10+ years’ experience collaborating effectively across different business functions
10+ years’ experience demonstrated ability to lead a large organization and manage a multi-million-dollar business unit
Expertise leveraging MS Office Suite, including advanced Excel and PowerPoint capabilities
Ability to think about the impact of decisions on the broader enterprise
Consistently demonstrates strong executive presence
Consistent record of exceptional customer service skills
Deep understanding of merchandising at CVS, or in other like external business models
Demonstrated track record of high performance
Bachelor’s degree, or equivalent experience
Regular and reliable attendance
Ability, and willingness, to travel regularly, up to 20% of time

Nice to have:

15+ years’ experience of developing, implementing and executing retail merchandising and/or marketing programs
15+ years of demonstrated successful leadership experience in a highly competitive multi-unit environment
15+ years’ proven track record of influencing others with and without authority
15+ years’ experience building high-performing, successful teams developing key talent
15+ years’ experience actively taking on issues in a decisive manner
15+ years’ experience leading under pressure, adapting to changing dynamics in real time
15+ years’ experience understanding and breaking down highly complex situations
15+ years’ experience effectively demonstrating excellent verbal and written communication skills
15+ years’ experience collaborating effectively across different business functions
15+ years’ experience demonstrated ability to lead a large organization and manage a multi-million-dollar business unit
Experience working for a Fortune 500 company in merchandising, loyalty or promo, or a similar function for an omnichannel retail or retail pharmacy company
Experience working as a strong merchant, managing a P&L strongly preferred
Experience using reporting and analysis tools evaluate performance and develop insights and recommendations from large retail data sets
Advanced degree preferred

What we offer:

Affordable medical plan options
401(k) plan (including matching company contributions)
Employee stock purchase plan
No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching
Paid time off
Flexible work schedules
Family leave
Dependent care resources
Colleague assistance programs
Tuition assistance
Retiree medical access

Additional Information:

Job Posted:
April 24, 2025

Expiration:
May 31, 2025

Employment Type:

Fulltime

Work Type:

Hybrid work

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Lead Director of Category Promo & Coupon Planning & Execution