Lead Director, Informatics, CVS Health

CVS Health

Location:
United States

Category:
IT - Administration

Contract Type:
Not provided

Salary:

100000.00 - 231540.00 USD / Year

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Job Description:

At CVS Health, we’re building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care. As the nation’s leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues – caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day.

Job Responsibility:

Collaborating with key internal and external stakeholders to gather and analyze business requirements to design and implement robust clinical data solutions
Research and interpret regulatory clinical requirements and clinical reporting
Assessing existing available clinical data, identifying data gaps, and collaborating with data strategy, IT, business partners and vendors to develop approaches to closing the data gaps
Guide long term clinical data investment and help prioritize initiatives
Serve as the strategic lead for Electronic Health Record Governance reviewing and maintaining policies and procedures relating to all aspects of the health record system
Ensuring cross-team participation with external partners and leveraging specialized expertise from across Enterprise Analytics, IT Delivery, and other internal partners
Oversight and tracking of Electronic Health Record projects with multiple business units
Developing strategic roadmaps and reviewing future features/functionalities on the vendor roadmap to determine applicability and opportunity within the software
Serve as a Subject Matter Expert (SME) for Electronic Health Record systems utilizing your expertise to support various business areas and initiatives within CVS Health
Identifying and mitigating potential project risks and engaging business partners as needed in all areas including Medical, IT, Privacy, Legal, and Compliance
Resolving project issues utilizing analytical, technical, and managerial skillsets
Constructing presentations and delivering project information to stakeholders and partners
Communicating complex technical subjects to technical and non-technical audiences

Requirements:

Minimum of 10 years of professional experience in healthcare consulting, leadership, technology and/or electronic health records governance/management
Experience working with clinical data set management and strategy at a large organization across multiple constituencies
Extensive experience with electronic health record (EHR) systems
Experience leading projects and processes, including coordinating activities across diverse departments
Experience working with legal and compliance partners in support of proper creation and execution of system policies and procedures
Knowledge of regulations and standards related to the management of patient health information (PHI)
Baseline discipline experience as a business analyst, developer, technical/applications specialist, project manager, test analyst or similar role

Nice to have:

Experience leading or managing a system governance structure engaging diverse stakeholders to set standards, document governance frameworks and resolve differences
Ability to quickly develop knowledge and understanding of new domains and underlying data sources
Ability to work with business users and technical resources to understand project requests and translate requirements to the final project deliverables
Ability to create and deliver project artifacts (such as project timelines, status reports, requirements documentation, and test plans)
Experience across the full project lifecycle (discovery, requirements definition, design, build, testing, and deployment)
Ability to identify, assess, communicate, and resolve complex problems and facilitate issue resolution and risk mitigation
Excellent written and oral communication skills, including developing and delivering presentations to internal and external audiences with the goal of obtaining feedback and alignment on project goals and delivery strategies
Experience with system governance, policy and procedure documentation
Strong relationship management experience
Proficiency in Microsoft Office tools (Outlook, Word, Excel, Visio, Project, PowerPoint)

What we offer:

Affordable medical plan options
401(k) plan (including matching company contributions)
Employee stock purchase plan
No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching
Paid time off
Flexible work schedules
Family leave
Dependent care resources
Colleague assistance programs
Tuition assistance
Retiree medical access

Additional Information:

Job Posted:
June 08, 2025

Expiration:
August 04, 2025

Employment Type:

Fulltime

Work Type:

Remote work

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Lead Director, Informatics