Lead Director - Transformation Impact and Readiness, CVS Health

CVS Health

Location:
United States

Category:
Finance

Contract Type:
Employment contract

Salary:

100000.00 - 231540.00 USD / Year

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Job Description:

CVS Health is executing a multi-year transformation across ERP (e.g., SAP S/4 Central Finance), enterprise planning (e.g., Anaplan), the finance data and analytics program, and other finance programs. You will lead Finance Optimization Impact & Readiness—the adoption engine that prepares stakeholders, end users, and operations for change. You will design and run the change strategy, role-based training, stakeholder engagement, readiness assessments, and adoption insights—partnering with other communications and support teams and leveraging enterprise channels.

Job Responsibility:

Lead Finance Optimization Impact & Readiness—the adoption engine that prepares stakeholders, end users, and operations for change
Design and run the change strategy, role-based training, stakeholder engagement, readiness assessments, and adoption insights
Build the end-to-end change strategy, stakeholder map, and readiness plan across ERP, planning, and the finance data and analytics program
Define the operating rhythm for readiness: tollgates, checklists, readiness scorecards, and adoption-focused go/no-go criteria
Conduct impact assessments
map personas/roles
define what changes for each role (process, data, controls, tools) and implications for policy/operations
Design and orchestrate a federated model embedded within finance business teams
Create the role-based learning strategy (curriculum, learning paths, Train-the-Trainer) and produce enablement assets
Work with comms and change teams to build the message architecture and editorial calendar
Own the change, communications, and training workstreams for cutover readiness
Establish change readiness and adoption insights
Identify resistance early
propose mitigation options and trade-offs
Build and lead a high-performing change, training, and readiness team

Requirements:

10+ years of working on complex programs that requires integration and change management support
5+ years of experience leading enterprise-scale, system-enabled change (ERP/EPM/data/analytics or comparable)
5+ years across consulting and/or internal transformation
Bachelor's degree is required or equivalent experience
Change & Execution Agility: Thrives amid shifting priorities
bias for action
resilient through ambiguity and pushback
Process & Systems Thinking: Understands end-to-end process and system impacts
designs for scale and sustainability over workarounds
Collaboration & Influence: Aligns diverse stakeholders
resolves conflict productively
escalates with options and implications
Ownership & Accountability: End-to-end ownership with disciplined execution and quality
Analytical & Problem-Solving: Structured, data-driven, detail-oriented
Leadership & Influence: Translates strategy into operational goals
develops talent
balances team advocacy with enterprise priorities

Nice to have:

End-to-end ownership of readiness and adoption for at least two major platform releases, including design of curricula and Train-the-Trainer/super-user models
Strong stakeholder management and influence across business, finance, and technology
effective in matrixed, regulated enterprises
Demonstrated ability to design and operate readiness/adoption insights and translate them into action
Knowledge of Collaboration tools (MS 365/Teams/SharePoint)/ and BI (Power BI/Tableau/Looker)

What we offer:

Affordable medical plan options
401(k) plan with matching company contributions
Employee stock purchase plan
No-cost programs including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching
Paid time off
Flexible work schedules
Family leave
Dependent care resources
Colleague assistance programs
Tuition assistance
Retiree medical access

Additional Information:

Job Posted:
November 06, 2025

Expiration:
December 19, 2025

Employment Type:

Fulltime

Work Type:

Remote work

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Lead Director - Transformation Impact and Readiness