Lead Director - PBM, Software Development Engineering, CVS Health

CVS Health

Location:
United States, Buffalo Grove, Illinois

Category:
IT - Software Development

Contract Type:
Employment contract

Salary:

144200.00 - 288400.00 USD / Year

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Job Description:

At CVS Health, we’re building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care. As the nation’s leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues – caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day.

Job Responsibility:

Lead and mentor both development & SRE teams while collaborating closely with IT infrastructure and business teams
Own the end-to-end reliability, scalability, and performance of critical applications and services—ensuring internal users have seamless, secure, and efficient access to all client data
Develop and maintain Service Level Objectives (SLOs), Service Level Indicators (SLIs), and robust monitoring and alerting mechanisms to quickly detect and remediate system issues across distributed environments
Provide vision, direction, and guidance to the Development and SRE organizations for PBM platforms, and aligning the IT resources, capabilities, and processes with the business needs and expectations
Partner with cross-functional teams to plan and implement infrastructure improvements, including capacity planning, disaster recovery, and performance optimization strategies that align with business and compliance requirements
Champion the use of best practices in incident management, conducting thorough root cause analyses and post-mortem reviews to continuously improve system reliability and operational efficiency
Collaborate across technology and business to lead the product transformation
Manage the delivery of the IT initiatives, ensuring the quality, design, timeliness, and budget adherence, and meeting the key OKRs (Objectives and Key Results) and KPIs (Key Performance Indicator)
Manage the IT budget, resources, and vendors delivering the IT projects and services in alignment with OKRs
Collaborate with the Value Pool leader and product stakeholders to understand their needs and expectations. Provide strategic guidance and support for the IT solutions
Establish and maintain effective communication and collaboration with the business stakeholders, vendors, and external partners, meeting the business requirements and expectations, and resolving any issues or escalations
Ensure the compliance of the systems and applications with the company policies, standards, and regulations, and identify, assess, and mitigate risks and controls
Drive innovation and continuous improvement solutions, leveraging best practices, industry trends, and emerging technologies
Develop and mentor the team fostering a culture of excellence, accountability, agility, and innovation, and enhancing their skills and competencies

Requirements:

10 + years of leadership experience in matrixed organization spanning technical leadership and application development including direct reports and vendor resources
7 + years of leading full-stack engineering teams or similar experience including defining and leading the execution of the long-term technology strategy management and delivery
5+ years of experience leading with deployment/modernization of applications to cloud platforms such as GCP, Azure, AWS, API Design & Development and Microservices Architecture

Nice to have:

Drive scale & reuse by leveraging platforms and capabilities
Technology research and innovation to develop long term roadmap based on emerging trends in healthcare and digital technologies with a hands-on, roll up your sleeves collaborative style of working
Advanced knowledge of Kubernetes based platforms (Red Hat Open shift AKS, GKE, EKS)
Lead, manage and grow multiple teams of product focused software engineers in modernizing our platform and core capabilities
Embrace and incubate emerging technology and open-source products across all platforms
Work in a startup mindset to modernize our existing tech stacks
Collaborate with internal teams to find areas of opportunities for automation and machine learning
Partner with architects, product owners, and software engineers to drive the implementation of new solutions and applications
Lead efforts to deploy new and existing applications into cloud environments – GCP and Azure
Conduct design and code review to ensure compliance with standards
Encourage innovation, implementation of cutting-edge technologies, inclusion, outside-of-the-box thinking, teamwork, self-organization, and diversity
Develop proof of concepts and ensure their successful transition to production, maintaining the highest standards of security and quality
Demonstrated leadership through transformation initiatives
Strong communication, collaboration, and stakeholder management skills, with the ability to influence and negotiate at all levels
Strong analytical, problem-solving, and decision-making skills, with the ability to drive innovation and continuous improvement

What we offer:

Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan
No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching
Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility

Additional Information:

Job Posted:
June 14, 2025

Expiration:
June 30, 2025

Employment Type:

Fulltime

Work Type:

Hybrid work

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Lead Director - PBM, Software Development Engineering