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Lead Digital Product Manager

https://www.wellsfargo.com/ Logo

Wells Fargo

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Location:
United States, Charlotte

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Category:
IT - Software Development

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Contract Type:
Employment contract

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Salary:

Not provided

Job Description:

Wells Fargo is seeking a Lead Digital Product Manager within the Retail Services business unit that has deep agile expertise to design, develop and execute against a prioritized backlog for products distributed via Merchants.

Job Responsibility:

  • Deliver solutions that are long-term, large-scale and require vision, creativity, innovation, advanced analytical and inductive thinking
  • Act as an advisor to senior leadership to develop or influence digital products, initiatives, plans, specifications, resources, and long-term goals
  • Lead the strategy and resolution of highly complex and unique challenges requiring in-depth evaluation across multiple areas
  • Coordinate highly complex activities and guidance to others
  • Provide vision, direction and expertise to senior leadership on implementing innovative digital business plans
  • Strategically engage with all levels of professionals and managers across the enterprise
  • Serve as an expert advisor to leadership
  • Develop and execute the multi-year strategy to drive sustainable improvements in account management experiences through the digital channel
  • Consult with dependent product partners on digital application capabilities
  • Define and continually refine OKRs / KPIs
  • develop related reporting/dashboards
  • Foster a strong agile discipline that inspires teams to continuously improve delivery
  • Build frameworks for complex decision making

Requirements:

  • 5+ years of digital product management experience or equivalent through work experience, training, military experience, or education
  • 4+ years of experience with large scale, complex product portfolios with broad scope and impact across large organizations
  • 4+ years of experience working in an Agile environment, managing tradeoffs and executing day to day backlog prioritization and refinement
  • 4+ years of experience leading the development and execution of complex digital business plans, programs and initiatives enterprise-wide while managing risk and ensuring regulatory and policy compliance
  • Previous experience with Financial Services or Fintech industry
  • Previous experience enabling new features for merchant experiences
  • Prior successful work leading scrum teams in a matrixed environment
  • Prior Experience as a Transformation leader driving change across an organization
  • Highly refined communicator with experience presenting information to all levels
  • Outstanding problem solving and analytical skills
  • Experience consulting, influencing and partnering with a broad constituency of stakeholders
  • Ability to positively influence, motivate, and lead diverse teams
  • Ability to translate and present complex technical data across technical and non-technical groups
  • Customer centricity mindset
  • Proven ability to leverage various communication methods across varying levels and sizes of audiences
  • Ability to synthesize multi-dimensional, complex concepts into clear implications and actions
  • Demonstrated track record of effective influencing and collaboration
  • Exceptional problem solving abilities
  • Exceptional ability to translate complex business and operational concepts
  • Excellent written and oral communication skills

Nice to have:

  • Previous experience with Financial Services or Fintech industry
  • Previous experience enabling new features for merchant experiences
  • Prior successful work leading scrum teams in a matrixed environment
  • Prior Experience as a Transformation leader driving change across an organization

Additional Information:

Job Posted:
September 18, 2025

Expiration:
October 01, 2025

Employment Type:
Fulltime
Work Type:
Hybrid work
Job Link Share:
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