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Lead Digital Product Manager

United States, Charlotte Employment contract 119000.00 - 224000.00 USD / Year · Job Posted May 29, 2026

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Job Description

The Digital for Commercial and Corporate & Investment Banking group manages customer-facing digital channels, experiences, and capabilities serving Commercial, Corporate & Investment Banking customers. Our mission is to deliver value to our customers and business partners by providing best-in-class digital experiences. We put our customers at the center of every decision we make by focusing on their needs, being a leader in digital solutions and keeping things simple. We bring together a unique set of experts in digital product management, design, and analytics. The Digital Capabilities group leads product development for core shared services across access and authorization, collaboration and communication, and front-end enablers. We have an exciting opportunity for a Lead Digital Product Manager to help drive our digital capabilities strategy and roadmap. As a seasoned product manager, you will help establish clear business outcomes that support our customer journeys.

Job Responsibility

  • Lead the development and execution of complex digital business plans, programs and initiatives which have impact across the enterprise with broad impact
  • Act as key participant in large-scale planning
  • Review and analyze complex digital strategy for product/functionality/experience area
  • Influence digital strategy for the business line requiring in-depth evaluation of multiple factors including intangibles or unprecedented factors
  • Deliver solutions that are long-term, large-scale and require vision, creativity, innovation, advanced analytical and inductive thinking
  • Make decisions in digital strategy for product/functionality/experience area requiring strong understanding of the business, policies, procedures and/or compliance requirements
  • Serve as an expert advisor to leadership in any of the following areas: access and authorization, document collaboration and communication, and front-end enablers
  • Strategically collaborate and consult with peers, colleagues and mid-level to senior managers to resolve issues and achieve goals
  • Potentially lead projects, teams or serve as a peer mentor

Requirements

  • 5+ years of digital product management experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
  • 3+ years working in an agile framework.

Nice to have

  • Bachelor's Degree or higher
  • Exceptional problem solving and analytical skills with proven ability to turn findings into executable plans
  • Experience leading efforts that require integration of multiple technology systems, operations, or customer service processes
  • Ability to translate tech jargon to other stakeholders in easy-to-understand ways
  • Experience working in financial, banking or fintech industry previously
  • Previous product management experience with any of the following areas: Document collaboration and communication capabilities such as digital documents management and event messaging (alerting, notifications) on the enterprise level
  • Product management experience with web UI frameworks, cloud, web application development and SaaS web platforms along with finance on the consumer and commercial sides
  • Experience working with AI or automation tools to improve product workflows or efficiency
  • Experience identifying and implementing AI driven solutions to enhance product functionality and scalability
  • Working close with tech teams and influencing high-level stakeholders.

What we offer

  • Health benefits
  • 401(k) Plan
  • Paid time off
  • Disability benefits
  • Life insurance, critical illness insurance, and accident insurance
  • Parental leave
  • Critical caregiving leave
  • Discounts and savings
  • Commuter benefits
  • Tuition reimbursement
  • Scholarships for dependent children
  • Adoption reimbursement

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