Lead Digital Health Application Analyst

Support population health initiatives including Remote Patient Monitoring (RPM), Care Coordination Hub (CCH), and Chronic Care Management (CCM) programs used to manage complex patients and recoup costs through billing programs

• Nine (9) years of related experience, education/training, OR a Bachelor’s degree in related area plus five (5) years of related experience/training
• Related experience: Epic Cheers, Epic Healthy Planet, or other Epic Application Tools
• Broadly encompassing or highly In-depth knowledge of 1-2 areas of focus in clinical applications specialty area(s)
• Knowledge of operations, systems and functions, including planning, design, development, implementation, user support and training, maintenance, quality assurance, and system testing and evaluation
• Ability to apply advanced problem-resolution skills to highly complex issues, quickly diagnose problems, and develop, test, and implement appropriate and effective solutions in a timely manner
• Advanced interpersonal communication skills to effectively train, support, and collaborate productively with clinical users and key stakeholders at all professional and technical levels
• Advanced organizational and project management skills, and ability to lead a team, prioritize tasks, and see projects through from inception to completion on schedule
• Advanced written and verbal communications skills, to convey highly-technical information and instructions to all levels of clinical users and staff in a specific, clear, and concise manner
• Advanced analytical skills and expertise in documentation and reporting, with the ability to apply metrics, plan and implement testing systems, collect and analyze performance data, and produce substantive reports and analyses for management use
• Advanced ability to serve as a technical leader and information resource, and to work collaboratively with key personnel and management, providing guidance and recommendations on systems, improvements, upgrades, and industry advances and trends

• Certification in Epic Healthy Planet Application
• Experience with Remote Patient Monitoring (both Epic and non-epic workflows) and with Remote Patient Monitoring billing requirements