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As a Lead Digital Analyst, you'll lead a team of analysts delivering actionable insights and analytics solutions for a specific business domain within TUI. You'll translate business requirements into analytical approaches, manage the delivery of high-quality analytics outputs, and ensure that insights drive measurable business value while serving as the primary analytics point of contact for stakeholders in your domain, building strong relationships and championing data-driven decision making.
Job Responsibility:
Lead and manage a team of analysts, assigning and prioritizing work based on business impact
Provide guidance on analytical approaches, reviewing team outputs, establishing performance metrics, and ensuring timely delivery of analytics projects and initiatives
Translate business questions and requirements into effective analytical approaches
Work with stakeholders to clarify business questions, designing analytical frameworks, developing hypotheses and testing approaches
Ensure insights lead to clear recommendations connected to business KPIs
Build and maintain strong relationships with key stakeholders
Conduct regular meetings, presenting insights and recommendations
Proactively identify opportunities for analytics to add value, managing expectations, and acting as the analytics domain expert
Develop and implement analytics strategies and roadmaps for your domain
Create quarterly and annual analytics plans, identify key initiatives and priorities, align with business objectives
Collaborate on cross-domain initiatives, and evaluate analytics tools and technologies
Coach and develop team members, conducting one-on-one meetings, providing constructive feedback, identifying training needs and skill gaps, creating development plans, and recognizing high performance
Establish and maintain analytics best practices, documenting methodologies, implementing quality assurance processes, standardizing reporting formats, ensuring consistent use of definitions and metrics, and promoting reusable analytics assets
Collaborate with other analytics teams and functions, participating in cross-functional initiatives, sharing insights and methodologies, identifying collaboration opportunities, contributing to analytics communities of practice, and aligning on common tools and approaches
Monitor and report on the impact and value of analytics initiatives
Track and measure business impact, create dashboards on analytics performance, identify opportunities to scale successful initiatives, document success stories, and quantify value delivered through analytics
Requirements:
Bachelor's degree in a quantitative field (Statistics, Mathematics, Computer Science, Economics, Business Analytics) or equivalent experience
Proven experience in analytics or related fields
Team leadership experience
Strong analytical skills with the ability to translate complex data into actionable insights
Experience using analytics and visualization tools like Tableau, Power BI, and Google Analytics
Excellent communication, presentation, and data storytelling skills
Ability to communicate effectively with both technical and non-technical audiences
Ability to present results to senior stakeholders
Excellent SQL skills
Working knowledge of Python or similar scripting languages
Solid understanding of predictive statistical analytics techniques like regression and clustering
Strong stakeholder management skills with the ability to build relationships at various levels
Project management experience
Problem-solving mindset focused on delivering business value
Nice to have:
Experience in travel or e-commerce industries
Knowledge of multiple analytics domains
Understanding of statistical methods
Understanding of machine learning concepts
Understanding of data governance principles
Experience mentoring junior analysts
What we offer:
Attractive remuneration
Discretionary bonus schemes
Generous travel benefits
Extensive health & well-being support
Flexible working
Dynamic working environment
Access to the TUI Learning Hub
Opportunities to work on global projects and teams
Involvement with local charity and sustainability initiatives like the TUI Care Foundation