Lead Developer – Amazon Connect Job at NorthBay

Lead Developer – Amazon Connect

We are looking for a Lead Developer (Amazon Connect) who is hands-on and experie...

Location

United Arab Emirates , Dubai

Salary:

Not provided

NorthBay

Expiration Date

Until further notice

Requirements

8+ years of total software development experience
3+ years of hands-on experience with Amazon Connect (including contact flows, routing, and integrations)
Proven experience in delivering enterprise-grade call center or customer engagement platforms
Proficiency with AWS Cloud services (Lambda, Lex, DynamoDB, S3, API Gateway, CloudFormation)
Experience in IVR development, telephony, SIP, and call routing
Strong analytical, communication, and leadership skills

Job Responsibility

Lead the end-to-end design and development of Amazon Connect-based contact center solutions
Develop customized IVR call flows, Lambda functions, and integrations with third-party or enterprise systems
Utilize AWS services such as Lambda, Lex, DynamoDB, S3, CloudWatch, and API Gateway to enhance solution capabilities
Collaborate with architects, business analysts, and stakeholders to align technical solutions with business goals
Ensure scalability, reliability, and compliance with security and performance best practices
Mentor junior engineers and ensure technical excellence across project teams

Fulltime

Lead Developer – Amazon Connect

We are looking for a Lead Developer (Amazon Connect) who is hands-on and experie...

Location

United Arab Emirates , Abu Dhabi

Salary:

Not provided

NorthBay

Expiration Date

Until further notice

Requirements

8+ years of total software development experience
3+ years of hands-on experience with Amazon Connect (including contact flows, routing, and integrations)
Proven experience in delivering enterprise-grade call center or customer engagement platforms
Proficiency with AWS Cloud services (Lambda, Lex, DynamoDB, S3, API Gateway, CloudFormation)
Experience in IVR development, telephony, SIP, and call routing
Strong analytical, communication, and leadership skills

Job Responsibility

Lead the end-to-end design and development of Amazon Connect-based contact center solutions
Develop customized IVR call flows, Lambda functions, and integrations with third-party or enterprise systems
Utilize AWS services such as Lambda, Lex, DynamoDB, S3, CloudWatch, and API Gateway to enhance solution capabilities
Collaborate with architects, business analysts, and stakeholders to align technical solutions with business goals
Ensure scalability, reliability, and compliance with security and performance best practices
Mentor junior engineers and ensure technical excellence across project teams

Fulltime

Associate Retail Media Manager, Omnichannel

We are looking for a highly motivated individual with 2+ years of Walmart Connec...

Location

United States , New York

Salary:

85000.00 - 95000.00 USD / Year

Harry's

Expiration Date

Until further notice

Requirements

2+ years of experience managing and executing retail media campaigns across Walmart Connect, Criteo, Roundel, and Amazon (inclusive of Pay-Per-Click Search, Roundel Media Buys, AMS, DSP, etc)
Preferred 1+ years experience managing Walmart Connect Advertising and/or Criteo Ads
Experience working in tight collaboration with multiple people and departments across our organization
Comfortable with data and performing campaign/cohort analysis
Experience leading cross-functional projects with successful outcomes
Proven track record of success working autonomously in a fast-paced environment while maintaining a high-level of communication
Highly organized with strong project management skills
Strong writing skills and outstanding attention to detail

Job Responsibility

Manage overall retail media advertising campaigns for Harry's and Flamingo across Brick and Click RMNs (Walmart.com, Target.com, Instacart, Kroger.com, CVS.com) based on budget allotted
Support Retail Leads of Walmart, Target, Drug, and Grocery in creating long term strategy for Ecommerce Performance Marketing for their respective accounts
Independently manage the Walmart.com and Target.com retail media budget and define performance media activities across on platform and off platform tactics with the strategic purpose of incremental sales and efficient return
Manage external agencies in terms of campaign delivery, strategy briefing, measurement KPI goal setting
Distill Brand Strategies to Retail Media strategies
Instill a performance marketing mindset, by setting clear KPIs and managing a reporting process alongside agency partners to effectively measure eComm marketing performance
Subject Matter Expert between Retail Leads for performance marketing reporting and insights
Develop insightful performance reports, analysis and insights
Strategically plan, analyze and optimize campaign performance at the keyword, audience, placement and creative level
Partner with agency and Harry’s and Flamingo analytic teams to create advanced reporting & use cases leveraging Walmart Scintilla Charter, Amazon Marketing Cloud or similar data clean room platforms

What we offer

Medical, dental, and vision coverage
401k match
Equity in Mammoth Brands
Flexible time off and working hours
Wellness and L&D stipends
4 weeks sabbatical after 5 years, 6 weeks after 10 years, and 8 weeks after 15 years
20 fully paid weeks off for parents who give birth, or 16 fully paid weeks off for all other paths to parenthood
Fun IRL and virtual events including happy hours, team building events, and parties on our rooftop
Free products from all of our brands
Bagels on Wednesdays and lunch on Thursdays

Fulltime

New

Senior Manager, Amazon Media & Growth

We are looking for a Senior Manager of Amazon Media and Growth to lead the strat...

Location

United States , Hoboken

Salary:

103000.00 - 180200.00 USD / Year

Unilever

Expiration Date

Until further notice

Requirements

5–8+ years of experience in Amazon performance marketing or retail media
Hands on experience managing campaigns in Amazon advertising platforms
Experience leading or managing external agencies
Strong understanding of keyword strategy, full funnel retail media, budget allocation, and new customer acquisition metrics
Experience working cross functionally with brand, sales, and finance teams
Strong commercial acumen and the ability to connect media decisions to business outcomes
Experience building strategy presentations for senior leadership

Job Responsibility

Lead Performance Media Strategy and Execution
Oversee strategy for Amazon Sponsored Ads and Amazon’s demand side platform, working closely with agency partners
Conduct hands on audits of campaigns, including structure, keyword strategy, bidding approach, budget allocation, and search term insights
Identify opportunities to improve visibility, strengthen keyword coverage, and balance defensive and growth driving tactics
Ensure a full funnel media approach that includes search, competitor conquesting, retargeting, and new customer acquisition
Guide agencies on budget pacing, efficiency versus growth trade offs, and performance metrics
Diagnose shifts in performance—such as changes in impressions, conversion rates, or product availability—and recommend solutions
Partner with sales and finance teams to understand weekly performance drivers and forecast media attributed sales
Shape Category and Growth Strategy
Develop category level growth plans for Amazon, including assortment strategy, hero product focus, and pricing and pack architecture

What we offer

Bonus eligible
Long-Term Incentive (LTI) eligible
Eligible to participate in benefits plan
Health insurance (including prescription drug, dental, and vision coverage)
Retirement savings benefits
Life insurance and disability benefits
Parental leave
Sick leave
Paid vacation and holidays
Access to numerous voluntary benefits

Fulltime

Amazon and eCommerce Strategist

Direct Agents is looking for an experienced Amazon Specialist and Retail Media (...

Location

United States , New York

Salary:

75000.00 - 95000.00 USD / Year

Direct Agents

Expiration Date

Until further notice

Requirements

2+ years in e-commerce strategy, preferably with a focus on Amazon, DTC, Walmart, Target, etc. Proven success in developing and executing innovative strategies
Strong aptitude for autonomous thought and action
Demonstrated expertise in Google Sheets and Google Slides
Exceptional verbal and written communication skills
Familiarity with platforms such as Google, Meta, Amazon, Walmart, Target, and emerging marketplaces is a plus
Experience using a myriad of e-commerce tools, including but not limited to, Amazon Advertising, Walmart Connect, Helium10, JungleScout, Supermetrics, and others
Demonstrated ability to meet or exceed targets and drive continuous growth

Job Responsibility

Strategic Planning & Development: Lead the planning, development, and execution of eCommerce strategy across key agency accounts
Account Team Leadership: Lead a team of client success managers, account analysts, and associates
Market Research & Analysis: Proactively gather relevant data on market trends, competitor strategies, and industry developments
Vendor and Seller Exposure with Retailers: Work closely with both Seller Central and Vendor relationships
Content Management & SEO Expertise: Oversee and strategize on new and existing seller content creation, SEO optimization, and management across platforms
Product Promotion: Oversee campaign management, product launch & promotional strategy, and advertising across Amazon & Marketplaces
Innovative Strategy Development: Continuously ideate and test out-of-the-box strategies
Engagement with Emerging Marketplaces: Lead the methodology and development for emerging marketplace media
Client Relationship Management: Build and maintain strong relationships with key decision-makers across platforms
Utilize E-commerce Tools: Leverage tools such as Amazon Advertising, Walmart Connect, Roundel, Google Analytics, Helium10 and other platform-specific utilities

What we offer

4-Day Work Week
Flexible PTO: Up to 24 days annually based on seniority, plus paid birthdays and volunteer days
Remote Flexibility: Work from anywhere options based on seniority
Family Support: Comprehensive paid parental leave and family-friendly policies
Premium Healthcare: Full coverage options including One Medical, KindBody, and mental health support
Wellness Perks: Citibike membership, fitness reimbursement, and wellness programs
Community: Dog-friendly office, team events, and an inclusive culture that celebrates diversity
Modern Tech Setup: MacBook Pro and premium software tools
AI-Driven Innovation: Harness AI-powered workflows
Future-Forward Tech: Access proprietary tools like Kanopy AI and custom GPTs

Fulltime

Cloud Software Architect

You will be part of a team designing, automating, and deploying services on beha...

Location

United States , San Antonio

Salary:

161000.00 - 275000.00 USD / Year

Rackspace

Expiration Date

Until further notice

Requirements

BS level technical degree or equivalent experience
8+ years of software development or application engineering with recent coding experience in two or more modern programming languages such as: Java, JavaScript, C/C++, C#, Swift, Node.js, Python, Go, or Ruby
Hands-on recent development experience and capability
5+ years of experience as a technical specialist in Customer-facing roles
Experience with Agile development methodologies
Experience with Continuous Integration and Continuous Delivery (CI/CD)
Willingness to travel to client locations and deliver professional services

Job Responsibility

Work as a technical leader alongside customer business, development, and infrastructure teams
Lead technical and design discussions with IT executives to help enterprises speed their adoption of new technologies and practices
Architect and build highly scalable, cloud-native applications on the AWS platform using core developer services such as: API Gateway, Lambda, SQS, DynamoDB, and ECS, AKS
Event Driven application development
Amazon Connect, Connect Flows with Lambda Invokation
Leverage new technology paradigms (e.g., serverless, containers, microservices)
Migrate monolithic applications to microservices architectures
Advise on implementing AWS best practices
Influence infrastructure architecture by sharing your application development expertise

What we offer

Incentive compensation opportunities in the form of annual bonus or incentives, equity awards and an Employee Stock Purchase Plan (ESPP)

Fulltime

New

Delivery Consultant - Connect and Lex

The Amazon Web Services Professional Services (ProServe) team is seeking a skill...

Location

United States , Austin

Salary:

131300.00 - 177600.00 USD / Year

Amazon Pforzheim GmbH

Expiration Date

Until further notice

Requirements

Bachelor's degree in business administration, finance, economics, computer science, data science, engineering, or other related field
3+ years of experience as a contact center technology architect, enterprise IT Architect or senior contact center developer working with leading contact center technology platforms and applications, such as Amazon Connect, Avaya, Cisco, Genesys, NICE InContact, Salesforce, etc.
2+ years designing and implementing NLP/NLU (IVR or chat) solutions using at least one major conversational AI framework (e.g., Rasa, Dialogflow, Lex, or Azure Bot Service) at enterprise scale in a contact center environment
2+ years hands-on coding experience with REST APIs and web services, including successful integration of 3+ contact center platforms (e.g., Genesys, Amazon Connect, Five9)

Job Responsibility

Designing and implementing complex, scalable, and secure AWS solutions tailored to customer needs
Providing technical guidance and troubleshooting support throughout project delivery
Collaborating with stakeholders to gather requirements and propose effective migration strategies
Acting as a trusted advisor to customers on industry trends and emerging technologies
Sharing knowledge within the organization through mentoring, training, and creating reusable artifacts

What we offer

health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage)
401(k) matching
paid time off
parental leave
sign-on payments
restricted stock units (RSUs)

Amazon and eCommerce Strategist

Direct Agents is looking for an experienced Amazon Specialist and Retail Media (...

Location

United States , Los Angeles

Salary:

75000.00 - 95000.00 USD / Year

Direct Agents

Expiration Date

Until further notice

Requirements

2+ years in e-commerce strategy, preferably with a focus on Amazon, DTC, Walmart, Target, etc. Proven success in developing and executing innovative strategies
Strong aptitude for autonomous thought and action
Demonstrated expertise in Google Sheets and Google Slides
Exceptional verbal and written communication skills
Familiarity with platforms such as Google, Meta, Amazon, Walmart, Target, and emerging marketplaces is a plus
Experience using a myriad of e-commerce tools, including but not limited to, Amazon Advertising, Walmart Connect, Helium10, JungleScout, Supermetrics, and others
Demonstrated ability to meet or exceed targets and drive continuous growth

Job Responsibility

Lead the planning, development, and execution of eCommerce strategy across key agency accounts, including Media Planning and Forecasting, Brand Strategy, Product & Launch Strategy, and Inventory Forecasting
Lead a team of client success managers, account analysts, and associates
Proactively gather relevant data on market trends, competitor strategies, and industry developments
Work closely with both Seller Central and Vendor relationships
Oversee and strategize on new and existing seller content creation, SEO optimization, and management across platforms
Oversee campaign management, product launch & promotional strategy, and advertising across Amazon & Marketplaces
Continuously ideate and test out-of-the-box strategies
Lead the methodology and development for emerging marketplace media
Build and maintain strong relationships with key decision-makers across platforms
Leverage tools such as Amazon Advertising, Walmart Connect, Roundel, Google Analytics, Helium10 and other platform-specific utilities

What we offer

4-Day Work Week
Flexible PTO: Up to 24 days annually based on seniority, plus paid birthdays and volunteer days
Remote Flexibility: Work from anywhere options based on seniority
Comprehensive paid parental leave and family-friendly policies
Premium Healthcare: Full coverage options including One Medical, KindBody, and mental health support
Wellness Perks: Citibike membership, fitness reimbursement, and wellness programs
Dog-friendly office, team events, and an inclusive culture that celebrates diversity
Modern Tech Setup: MacBook Pro and premium software tools
Access proprietary tools like Kanopy AI and custom GPTs for advanced marketing solutions
Career Development: Shape your path through mentorship, training programs, and direct access to leadership

Fulltime

Lead Developer – Amazon Connect

NorthBay

Location:
India

Category:
IT - Software Development

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:
December 26, 2025

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