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360 Resourcing Solutions Logo 360 Resourcing Solutions · Office Administration

Lead Dentist Receptionist

United Kingdom, Belfast Employment contract 27000.00 - 30000.00 GBP / Year · Job Posted May 04, 2026
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Job Description

If you're an experienced Dental Receptionist or Treatment Coordinator in Northern Ireland who feels ready for more responsibility, more influence, and genuine career progression, this could be your next move. We’re looking for a confident, commercially minded Head Dental Receptionist to lead and inspire front-of-house teams across three busy, high-performing Belfast practices located in and around the BT7, BT5 and BT28 areas. This isn’t just a reception role. It’s a leadership position where you’ll play a key part in patient experience, team performance, and practice growth across our Northern Ireland sites.

Job Responsibility

  • Oversee front-of-house operations across all three Belfast sites
  • Ensure smooth, efficient and professional reception performance
  • Ensure exceptional patient journeys from first contact to follow-up
  • Ensure strong financial controls and accurate reporting
  • Ensure achievement of KPIs and commercial targets
  • Ensure effective rota management and team supervision
  • Train, mentor and develop reception teams
  • Promote treatment plans, private upgrades, whitening and cosmetic options, and finance options

Requirements

  • Dental reception, TCO or dental practice administration experience
  • Experience supervising or leading a team
  • Strong understanding of KPIs and financial targets
  • Confident discussing treatment plans and private options
  • Excellent organisational skills
  • Full UK driving licence (preferred)

What we offer

  • Performance-based bonus opportunities
  • Leadership role with real responsibility
  • Ongoing training and development
  • Career progression within a growing dental group
  • Supportive senior management structure
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