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Lead dental receptionist

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360 Resourcing Solutions

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Location:
United Kingdom , Wallasey

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Contract Type:
Not provided

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Salary:

27000.00 - 30000.00 GBP / Year

Job Description:

Multi-site leadership role for a Head Dental Receptionist to lead and inspire front-of-house teams across three busy, high-performing dental practices. This is a leadership position playing a key part in patient experience, team performance, and practice growth.

Job Responsibility:

  • Oversee front-of-house operations across all three sites
  • Ensure smooth, efficient, and professional reception performance
  • Ensure exceptional patient journeys from first contact to follow-up
  • Ensure strong financial controls and accurate reporting
  • Achievement of KPIs and commercial targets
  • Effective rota management and team supervision
  • Training, mentoring, and developing reception teams
  • Promote treatment plans, private upgrades, whitening and cosmetic options, finance options where appropriate

Requirements:

  • Dental reception, TCO, or dental practice administration experience
  • Experience supervising or leading a team
  • Strong understanding of KPIs and financial targets
  • Confident discussing treatment plans and private options
  • Excellent organisational skills
  • Full UK driving licence (preferred)

Nice to have:

  • Full UK driving licence (preferred)
  • Proactive and solutions-focused
  • Professional and calm under pressure
  • Positive, motivational leader
  • Commercially aware
What we offer:
  • Performance-based bonus opportunities
  • Ongoing training and development
  • Career progression within a growing dental group
  • Supportive senior management structure

Additional Information:

Job Posted:
April 06, 2026

Employment Type:
Fulltime
Work Type:
On-site work
Job Link Share:

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