Lead Delivery Manager

• Coordinate business initiatives, ensure accountability for milestones and deadlines, and resolve issues promptly to maintain momentum
• Provide regular, clear updates to stakeholders on initiative status, including benefits, progress, risks, issues, and recommended actions
• Partner with Product Owners on roadmaps, lead delivery execution, remove impediments, ensure rigorous testing, and drive early value realisation
• Align with Engineering, Design, Product Service Delivery, and the wider business to ensure shared understanding of vision, roadmap, and delivery plans
• Identify, assess, and mitigate delivery risks, maintain regular reporting, and develop contingency plans
• Maximise value by driving efficient resource allocation, forecasting costs, tracking spend, and identifying savings opportunities
• Ensure high-quality delivery, analyse performance metrics, and continuously improve Agile practices, including Test Automation, CI/CD, and technical debt reduction
• Provide clear direction, coaching, and support to Technology Delivery Managers, enabling consistent, high-quality delivery across teams
• Set delivery standards, share best practices, and mentor Delivery Managers to strengthen Agile maturity and delivery effectiveness
• Conduct regular one-to-ones, support personal development plans, and contribute to performance management, progression, and succession planning
• Foster a collaborative, empowered, and psychologically safe environment where Delivery Managers and teams can thrive

• Extensive experience managing and coordinating large, complex initiatives, taking ownership at scale, and driving successful outcomes
• Proven experience line managing, coaching, and developing delivery or project managers, building capability and consistency across teams
• Strong ability to engage technical and non-technical audiences, using clear storytelling to communicate progress, risks, and outcomes
• Sets clear expectations, coaches for growth, and creates an environment that enables teams and managers to achieve outcomes
• Highly detail-oriented in tracking dependencies, risks, and milestones to ensure uninterrupted delivery cadence
• Strong understanding of budgeting principles and resource management to deliver initiatives on time, within budget, and to high quality standards
• Deep knowledge of Agile methodologies and Lean practices, with practical experience optimising workflows and using tools such as Jira and Azure DevOps
• Works effectively across functions, adapts to change, and supports planning processes that prioritise high-value, customer-focused outcomes

Bonus